I appreciate Tony, he is a very nice and polite. Always explains everything to me. I appreciate him..
12/15/2019
Lorrie S. VERIFIED CUSTOMER
Tony is always awesome to work with
12/15/2019
Lanita K. VERIFIED CUSTOMER
S
12/14/2019
Edith G. VERIFIED CUSTOMER
I did not receive any service, bad customer service, would like to change service advisor, but Tony make an exceptional service at the time of pick up
12/14/2019
Jarmein D. VERIFIED CUSTOMER
Eric Adamson was very professional and knowledgeable if my car. He was courteous and kept me informed about my car and that is a plus. I rate his performance 150%. Made me proud to be part of the Nissan family.
12/14/2019
Greg B. VERIFIED CUSTOMER
N-o comment
Very good service at this time
12/14/2019
ANA R. VERIFIED CUSTOMER
Jaime nava is the best thank you for alway gives the support with need with our automobile thank you Cerritos Nissan you guys are the best. !
12/13/2019
Valyssa M. VERIFIED CUSTOMER
Brian is awesome! My car has been to Cerritos Nissan twice in the last few months and both times I have had the pleasure of working with Brian. I have yet to meet him in person but my experience over the phone have been amazing! He is thorough, honest and very informative and he’s one of the reasons I’ll keep doing business with Cerritos Nissan. Job well done!
12/13/2019
Raisa G. VERIFIED CUSTOMER
I trust Nissan Cerritos for my vehicle service needs . Exceptional 5 star service . Keep it up guys . You are the best !!!
12/13/2019
Lionel H. VERIFIED CUSTOMER
Very professional and accommodating. Likable person
12/13/2019
Jonathan M. VERIFIED CUSTOMER
To be honest I don’t know what service I’m ever getting.
My tires were not reset back to the standard and they made a mess of windshield taking the sticker off.
Unsatisfied again.
But it really doesn’t matter because I’ll be paying off my car for the next 13 years with my 11.99 % rate
12/13/2019
Michael M. VERIFIED CUSTOMER
Will do. Jaime was great!
12/13/2019
Yanira P. VERIFIED CUSTOMER
Carlos did an exceptional job communicating with me what my car need it.
12/12/2019
OMAR G. VERIFIED CUSTOMER
The tech could not find the fault even with video evidence showing the car suddenly shutting off in the middle of the road for no apparent reason. My research shows this is a common problem for some Nissan cars and Nissan has a habit of just ignoring the problem. which is what happened to me when I went,twice. I'll be looking into legal action because should anything happen to me or anybody else in the car while we are driving it, it will be Nissan fault
12/12/2019
Omar G. VERIFIED CUSTOMER
It wasn't so much the representative, but the policy that Nissan has towards truly caring and helping their customers. We twice brought back a car that is suddenly shutting off on its own in the middle of driving it. Nissan techs could not find the problem, despite the fact that we have video evidence of it happening. Instead we were given the shoulder shrug and told there wasn't much we could do about it. So now I am taking legal action because NISSAN will take responsibility should anything happen to me or anybody else while In the car.
12/12/2019
Richard L. VERIFIED CUSTOMER
Makes customer comfortable
12/12/2019
Windell H. VERIFIED CUSTOMER
Great sense of himor
12/12/2019
MELISSA H. VERIFIED CUSTOMER
I don’t think being cocky and arrogant is professional or acceptable when a customer is expressing themselves it’s important to be understanding and compassionate to them not cutting people off and over talking them.
12/12/2019
Peggy M. VERIFIED CUSTOMER
He explained everything that was going on with the car and everything what Need to be service thanks Ken