He was very help full and explain to me all the things that they were done to my car.
1/8/2020
Deborah R. VERIFIED CUSTOMER
Excellent customer service. Eric was courteous, friendly and knowledgeable. He ensures customers satisfaction. Keep up the good work!
1/8/2020
Angelina S. VERIFIED CUSTOMER
Jacob was so helpful and patient with me because I was upset that the manager who did my contract when I bought my car told me I will have free oil change for good but Jacob explained otherwise. Is not his fault but he knew I was upset over the phone and not once he was rude and when I went into the dealer he was so nice. He made conversation and made me feel comfortable and made sure I was good he order me an Uber and called me when my car was ready and asked if I needed a ride back which I didn’t. Thank you Jacob for making my first car service experience great.
1/8/2020
Oscar R. VERIFIED CUSTOMER
I went in for an oil change and a battery problem. That was 4 hours long. I was frustrated and overwhelmed the wait was super long. When I got my car back I came with the surprise that someone had taken money from the side compartment. It was only $20 missing out of $70 but still not cool. Makes me not trust the company if you have employees that take things from the cars we are trusting you with.. I am extremely unhappy I couldn’t get the money back and the fact that someone when snooping in my car make me feel like I can’t trust you guys with my car. Erick was very friendly and kind. I really appreciate his helpfulness.
1/8/2020
WILLIAMS M. VERIFIED CUSTOMER
Extremely happy with the service at Cerritos Nissan.
Eric is professional, knowledgeable, and prompt.
Thank you!
1/8/2020
Kath F. VERIFIED CUSTOMER
Eric always does a good job
1/8/2020
LETICIA O. VERIFIED CUSTOMER
Brian was very helpful. He was very professional.
1/8/2020
Samuel Lorena. VERIFIED CUSTOMER
Good
1/8/2020
Kiemete S. VERIFIED CUSTOMER
Everyone was nice why I was waiting and he was cool he didn’t Rush I like that
1/8/2020
Peggy M. VERIFIED CUSTOMER
Eric very attentive, listened and communicated well keeping me advised of work being done. Very pleased.
1/8/2020
Crishandra F. VERIFIED CUSTOMER
They have always been very kind to me IV been with u guys fro 10 years and I love y’all
1/8/2020
Lennie D. VERIFIED CUSTOMER
Excellent service
1/7/2020
Erik M. VERIFIED CUSTOMER
Mr. Tony Fears kept me abreast of what is happening to my vehicle. He is knowledgeable and most importantly, very friendly. He made me feel like a valued customer. Thank you, Tony.
Erik M
1/7/2020
Cynthia V. VERIFIED CUSTOMER
Job well done
1/7/2020
Fabiola C. VERIFIED CUSTOMER
They have been contacting the wrong number (mine!) numerous times despite my responding to the texts. This does not make your dealership look very sharp.
1/7/2020
MARIA H. VERIFIED CUSTOMER
Carlos provided great customer service.
1/7/2020
Domenique H. VERIFIED CUSTOMER
Brian was great ! He explained everything in detailed and everything was done in a timely fashion. I would definitely go back and book with Brian again.
1/6/2020
Emma C. VERIFIED CUSTOMER
Ken is provides great customer service every time Im there to service my car.
1/6/2020
Randy C. VERIFIED CUSTOMER
Very nice guy and helpfull
1/6/2020
Emma B. VERIFIED CUSTOMER
Very satisfied, i didn’t expect that very quick service I received from my last visit on Jan 04, 2020 from Brian and company.