I am very pleased with the service and how well I was welcomed from everyone at Nissan.
2/16/2020
Milagro M. VERIFIED CUSTOMER
Eric was the best ! I loved him!!!!! Very helpful and answered all my questions.
2/16/2020
LATOYA T. VERIFIED CUSTOMER
Ivan was attentive and listened to my concerns. He was friendly and kept me up to date throughout the process
2/16/2020
Ray L. VERIFIED CUSTOMER
Great and timely service. Everything was spot on!
2/16/2020
HERMAFLOR V. VERIFIED CUSTOMER
Excellent service
2/16/2020
HARY A. VERIFIED CUSTOMER
Very polite and apologetic for my long wait. Five stars!!!
2/16/2020
Kathy L. VERIFIED CUSTOMER
As always, my experience with Jaime Nava has been positive. Jaime is personable, professional, knowledgeable, thoughtful and actively listens (added bonus). I am confident that my vehicle is in good hands!! To sum it all up ~ Jaime Nava “The Consummate Professional”!!!
Sincerely,
Kathy L. Santos
2/16/2020
JIM P. VERIFIED CUSTOMER
Ken is great!
2/16/2020
Liceth Z. VERIFIED CUSTOMER
Jaime is very helpful and professional always a pleasure to help in my vehicle for service
2/16/2020
Jatin A. VERIFIED CUSTOMER
Operations director knows the issues I had
2/16/2020
MOHAN J. VERIFIED CUSTOMER
Satisfied, good
2/16/2020
Rocio P. VERIFIED CUSTOMER
Although I was satisfied this time around, in my previous visits the service department forgot to reset my maintenance reminder on my screen and it was relatively annoying.
Aside from that, everything has been great- Ivan was awesome, Kenneth is always helpful.
2/16/2020
Erika G. VERIFIED CUSTOMER
Jaime gave exceptional service. I have been a Cerritos Nissan customer for 12 years and have had prior not so great experiences which made me reluctant to go in for service. When I scheduled my desperately needed appointment with Jaime I was completely blown away with how attentive he was to my vehicle. He kept me informed and assisted with signing me up for sunbit to help ease my mind of the hefty bill. I will be back and going more often because of him.
2/16/2020
Deborah R. VERIFIED CUSTOMER
Exceptional customer service. Eric was courteous, friendly and knowledgeable regarding our Frontier. When I informed him of my concerns He took the time to listen and explain exactly what he was going to do. Within a couple of hours my vehicle was ready and the issues were resolved. I will definitely bring my vehicle here for my service needs. Thanks Eric!
2/15/2020
Victor R. VERIFIED CUSTOMER
Everything was great. The service was exceptional
2/15/2020
Ashlee R. VERIFIED CUSTOMER
I can was awesome with his customer service!
2/15/2020
Joseph K. VERIFIED CUSTOMER
Well done
2/15/2020
Guillermo A. VERIFIED CUSTOMER
I like coming to this dealer because of Jaime Nava, he is friendly and explains everything very well.