Very helpful also patient with me when I was feeling impatient. Kept cool calm and collective but also professional. Cerritos Nissan needs more people like Tony. Thanks alot Tony you were very helpful.
9/7/2020
EDUARDO O. VERIFIED CUSTOMER
Great customer service and good to see everyone smile.
9/6/2020
Heribertoeddie C. VERIFIED CUSTOMER
Tony Fear ??????????! Thankyou
9/6/2020
ESTELLE M. VERIFIED CUSTOMER
Jacob was very personable and put me at ease for my first visit to your shop. I am new to the city and have been a Nissan customer since I purchased my vehicle at Marlowe Heights in MD in 2015. The same year we moved to Indianapolis and lived there for 5 years and the Passport Nissan on Lafayette Road took care of our service needs. Jacob was very thorough in his explanation and took his time to inform me of the additional maintenance needed. He didn't pressurize me, but let me consult my husband via phone.
Yes, he did an excellent job. I commend him for his professional customer service and I will return and make sure my husband brings his 2015 Nissan Altima for service, too.
9/6/2020
Diane B. VERIFIED CUSTOMER
Yes I was
9/6/2020
Linsey M. VERIFIED CUSTOMER
I can always trust that the service is honest.
9/6/2020
Frances G. VERIFIED CUSTOMER
Excellent customer service
9/6/2020
JULIO A. VERIFIED CUSTOMER
Carlos was very helpful and had my car completed in a timely matter.
9/6/2020
Jeffrey S. VERIFIED CUSTOMER
10 out of 10 everything was Great!!!
Thanks Again
9/6/2020
Federico A. VERIFIED CUSTOMER
Eric is so knowledgeable about his job and explained everything that I needed to have serviced on my truck. Prior to coming to the dealership I already had an idea what I wanted done on my truck and Eric just enumerated them one by one. It just confirmed my thoughts. Thanks Eric. My experience at the dealership was so positive that it debunked my negative preconceptions of dealership service.
9/6/2020
Jesus G. VERIFIED CUSTOMER
Straight to the point and effectively
9/5/2020
Eric G. VERIFIED CUSTOMER
You have a very nice and competent staff. Thanks
Eric G
9/5/2020
ANNIE E. VERIFIED CUSTOMER
I was totally satisfied with the service.
9/5/2020
Arnold V. VERIFIED CUSTOMER
Everything with Brian went smoothly fast courteous friendly answered all questions. Very satisfied with everything & everyone. Thank you
9/5/2020
Diego C. VERIFIED CUSTOMER
Jacob helped me a lot with my car.
9/5/2020
Meseret L. VERIFIED CUSTOMER
Tony was great. Just a little bit pricey for my service.
9/5/2020
Raynell C. VERIFIED CUSTOMER
Jacob was a very helpful and pleasant!
9/5/2020
Ana D. VERIFIED CUSTOMER
Jonathon and Victor great customer service kept me updated
9/5/2020
Angelita M. VERIFIED CUSTOMER
As always Jaime Nava is very professional, friendly and courteous.