Ivann is always so respectful and informative. He is always patient with all of my questions about my car and will to re explain if I do not understand the first time. I believe he is a trustworthy and hard worker that puts the customer first. Definitely a pleasure working with him!
12/30/2020
SIMON R. VERIFIED CUSTOMER
Jaime Nava is great an very profesional
Thank you jaime good job
12/30/2020
Maritsa S. VERIFIED CUSTOMER
I came with concerns and he looked into the matter and provided solution and information.
12/30/2020
THAYRON M. VERIFIED CUSTOMER
Eric Adamson was very polite and professional with excellent customer service.
After I was little rude and upset due to car problems. Mr Amamson was very calm and polite. He had good knowledge and customer service
12/30/2020
Falonda T. VERIFIED CUSTOMER
I was very pleased with the customer service provided by TONY FEARS,JR @ CERRITOS NISSAN!
I had the opportunity to say "Thank you for your service", to him personally when he made sure I received my car within the estimated time he said my car would be ready. (I was replacing a dying battery with a new one. And purchasing 2 new batteries for my car key remotes).
And he was also on point with the estimated preliminary amount I would be expected to pay. The difference was less than $5 !!! ????
Job well done, Mr. Fears ! *????????*
12/30/2020
Leonel A. VERIFIED CUSTOMER
Good work!
12/30/2020
April B. VERIFIED CUSTOMER
Thank you!
12/30/2020
Jana S. VERIFIED CUSTOMER
Good job
12/30/2020
Imelda L. VERIFIED CUSTOMER
Very kind and understanding
12/30/2020
JALEESA C. VERIFIED CUSTOMER
Nissan was not able to provide a rental car included in my warranty because they were "short staff", and now I'm forced to drive a car with a check engine light on.
12/30/2020
Karina M. VERIFIED CUSTOMER
Thank you for all of your help and expertise Carlos. Cerritos Nissan never fails with the exceptional knowledge and customer service.
12/30/2020
Jesus M. VERIFIED CUSTOMER
Excelente servicio
12/30/2020
Annette N. VERIFIED CUSTOMER
Brian did an amazing job helping me out. The I issue I had had nothing to do with him. There was a miss understanding with the mechanic for Brian did his best to correct the problem.
12/30/2020
Jacqueline S. VERIFIED CUSTOMER
Over all I had a good experience.
12/30/2020
Maximum Fasteners. VERIFIED CUSTOMER
Excellent service,cordial service man with knowledgeable experience,thank you
12/30/2020
ANGELICA R. VERIFIED CUSTOMER
Good quick and friendly service.
12/29/2020
Norm Reves. VERIFIED CUSTOMER
Excellent service
12/29/2020
Jeffrey F. VERIFIED CUSTOMER
The service was to include a tire rotation and accurately check tire pressures. The recommended tire pressure for my vehicle as per the owners manual was to be 34 psi. Upon returning from the dealership I doubled checked the tire pressures as my vehicle was riding rough and handling poorly. The tech put 49, 49.5, 50 and 50.5 in each of the four tires. In addition, I do not believe the tire rotation was actually done. This level of service fell far below my expectations.
12/29/2020
YOUNG L. VERIFIED CUSTOMER
Thank you very much @!!
12/29/2020
Arthur B. VERIFIED CUSTOMER
Very helpful. Got us taken care of quickly and kept us updated at what was going on with the car.