Had dirt all over my wheel caps after the service. If the service is going to be worse than an $8 car wash. What's the point of coming all the way to the dealer.
1/27/2019
Jason T. VERIFIED CUSTOMER
Matthew was awesome! I received extremely poor customer service from another VW dealership when I took my car in for maintenance. Matt fit me into the schedule and explained everything that was going on with my car. He also set me up with a much needed rental car while my vehicle was in the shop, something the other dealership refused to do. I am extremely grateful to Matt and the entire service team at Lindsay VW!
1/27/2019
ZACHARY C. VERIFIED CUSTOMER
Scheduled an appointment to have my car looked at for a rattling noise. all they did was go for a ride and tell me to clean my car because they were too busy to check to see if anything was loose even though it was suspected that was the case. What was the point of scheduling anything if they weren't even going to bother to try and fix it?
1/26/2019
Fred M. VERIFIED CUSTOMER
Laura was great today!
See you/her at 20,000 mile service
Thanks
Fred
1/26/2019
Robert F. VERIFIED CUSTOMER
Although the service I paid for was acceptable, and the warranty recall completed, I was offered a complementary tire rotation with my services. I agreed only to be told that it was not performed and it would be an additional $40. My wife’s vehicle which is still in service was to be a one day job. It was not started at the end of the day and we are left with a 5-6 day loaner.
1/26/2019
CHRISTIAN C. VERIFIED CUSTOMER
As always the service and professionalism at Lindsay Volkswagen is fantastic thank you
1/25/2019
ROBERT D. VERIFIED CUSTOMER
Phenomenal Service as always, I just wish the rest of the Volkswagen dealerships that I've had my vehicle serviced at we're on the same page as Lindsay.
1/24/2019
Kelly F. VERIFIED CUSTOMER
Once again, Peter Herman delivered the BEST service. The Lindsay Team is fortunate to have him on the team. This auto industry is a competitive market; you need to keep this guy!!! Pete is a revenue generator and a superb clustomer relationship manager.
1/24/2019
Antonia P. VERIFIED CUSTOMER
Matthew was very professional and very knowledgeable about my Golf and all its requirements... He is a true asset to VW !! great job indeed ! Antonia P
1/24/2019
Theresa R. VERIFIED CUSTOMER
Pete is the best service writer/adviser I have ever had. Always, helpful, cheerful and considerate.
1/24/2019
CANDICE K. VERIFIED CUSTOMER
Awesome as usual :)
1/24/2019
Qasim J. VERIFIED CUSTOMER
Jake was great curteous and polite
1/23/2019
Larry M. VERIFIED CUSTOMER
Great, friendly service
1/22/2019
Syed I. VERIFIED CUSTOMER
Unfortunately I was not satisfied especially being first time getting our Atlas serviced which we bought last October. I dropped off the vehicle around 1:45pm for mid service and was told it will take about 2 hours. Around 5:30 I called to check on the status and was told someone will call me back with the status and didn’t receive any calls. I had to call again and spoke with another person who stated that car is pretty much ready and head on over. We appreciate the shuttle/Uber services but we pretty much wasted half the day waiting for the car and no follow up which i find dissatisfying and very poor customer service. Especially since I had to call twice to find out the status. Now today I get the oil light and warning triangle lights on with error staying Faulty Oil pressure sensor. This is kind of strange that this issue to show up all the sudden right after car goes in the shop with only 4500 miles. I’ll be calling to make appointment to bring it in soon but wondering the wait time.
Sid.
1/22/2019
Elizabeth B. VERIFIED CUSTOMER
It was great to have a discount for the oil change on the day I went in.
1/22/2019
Craig P. VERIFIED CUSTOMER
Superior customer service and work. Very much thanks
1/22/2019
Thomas T. VERIFIED CUSTOMER
Service Department did an excellent job getting me out the door and on my way to work!
1/22/2019
TIMOTHY M. VERIFIED CUSTOMER
Jacob was good to deal with. No issues.
1/21/2019
Robert C. VERIFIED CUSTOMER
Service was fine but no one called when the car was finished. I came up there myself at around 2:45pm and the receipt said it was ready for pickup at 11:00 that morning. I know they were busy but if I hadn’t come up out of sheer random chance who knows when I would’ve been contacted to pickup my car?