She is your number employee that addresses concerns and questions.
I would always go out of my way to be certain that she is always my service advisor.
12/10/2023
Scott M. VERIFIED CUSTOMER
David was very thorough, I feel he went above and beyond to make sure I was satisfied
12/10/2023
Blake H. VERIFIED CUSTOMER
True to his time frame and didn't make me feel pressured about anything
12/10/2023
Randy S. VERIFIED CUSTOMER
Great team at McGrath Honda.
12/10/2023
Moin S. VERIFIED CUSTOMER
This is my first time at this dealership and I had very good experience with Mr.Barry Murphy he is extremely nice and polite person I will definitely recommend to my friends and family to go this dealership, thank you so much
12/10/2023
Margaret S. VERIFIED CUSTOMER
He didn't speak with the owner
Just because I am a woman and handicapped.
It is not right to speak only with the man.
I bought the car,speak with me!
12/9/2023
Diego R. VERIFIED CUSTOMER
Tanks for all the great services !
12/9/2023
Denise W. VERIFIED CUSTOMER
I asked Bryan if someone could clean the inside of my windshield because it had a film on it. He said that’s not something they usually do, but he would “get that done for me” or something similar. It wasn’t done though. Better for him to have said they don’t offer that service, than to say something will be done and it doesn’t get done. Not a huge deal, but it was disappointing to see it wasn’t done. Also, I can’t tell from the paperwork I received if the System Upgrade was done. My car is still telling me it’s available???????
12/9/2023
Anna C. VERIFIED CUSTOMER
Kevin has patience and is willing to explain information to his customers until they understand what is being told to them. There was also new member of your team and greated us with interest and was willing to stay with us till Kevin was ready to help with our papers
12/9/2023
Riley K. VERIFIED CUSTOMER
Erin was outstanding!! It was great working with her.
12/9/2023
Katherine C. VERIFIED CUSTOMER
The service we got was everything we could have hoped for. Really good cappuccino as well!
12/9/2023
Wendy M. VERIFIED CUSTOMER
He was very kind but lacked follow through.
Three times I asked about a rear window wiper cap but in the end this was not addressed until I called after no response via text (though responded to other texts).
Asked in person when I dropped it off and again in texts for a quote on paint for the rear bumper scratches. Got no response.
But I did get notified for additional unexpected repairs my van needed.
12/9/2023
Gregory S. VERIFIED CUSTOMER
Curtis was great. Very helpful and genuine.
All the staff at McGrath Honda have been wonderful. Highly recommended.
12/9/2023
Jacob M. VERIFIED CUSTOMER
You dented my door during an oil change and now I have to bring it back to get it fixed.
12/8/2023
Otabek U. VERIFIED CUSTOMER
Everything perfect
12/8/2023
Kenneth R. VERIFIED CUSTOMER
Once again they treated me great and took care of my vehicle.
12/8/2023
Linda S. VERIFIED CUSTOMER
Joe was so helpful, explaining everything, and generally very informative.
12/8/2023
Frank C. VERIFIED CUSTOMER
Always the best service!!!! Thank You.
12/8/2023
Seth G. VERIFIED CUSTOMER
Shop was busy but the time it took for an oil change and tire rotation was way too long. I stared at my completed vehicle for 20 minutes before I was able to pay and leave. I would have rescheduled for a better time had I known the wait was so long but I thought that's what an appointment was for. Friendly staff though and service person was obviously trying to move things along but the operational processes in place just created undue wait times. I saw 2 other customers visibly mad for waiting so long.