Bryan My sales person was excellent.He was extremely professional and to the point. Explained everything in detail. I will be buying a second car soon and will definitely come to him. He is the only reason I will return.
I came in at 2 pm Bryan greeted us at the door and by 3pm we had finished negotiations and he had handed in our paper work.
We sat in the dealership after that for hours. Others who came after us were taken care of. We were the last to be seen by the finance team. Anna tried correct the situation but We were already worn out by the experience.
My car did not come with floor mats. All Mitsubishi cars come with that as standard.I had to buy floor mats
The car I turned in had almost 3/4 tank of gas. The one I bought had barely any gas left. I had to buy gas. Most dealerships will at least top off the gas.
Please not this is not a reflection on Bryan or Anna they were both great!!
8/2/2024
Thomas B. VERIFIED CUSTOMER
It was a pleasure working with Daniel. Not pushy at all. Very helpful salesman.
8/2/2024
James D. VERIFIED CUSTOMER
Only the second time the truck was there, but this time it was fixed thank you very much for the loaner. It was greatly appreciated.
7/19/2024
Tabitha W. VERIFIED CUSTOMER
I had a really great experience buying a car from McGrath. My salesperson and business side person were both very knowledgable, thorough, respectful and made it really stress-free. I’ve already started recommending your dealership to people.
7/19/2024
Donald M. VERIFIED CUSTOMER
Pete was patient and knowledgeable. We know McGrath will stand behind our Pilot.
7/18/2024
Rodrigo A. VERIFIED CUSTOMER
I still need my Backseat Headrest that were supposed to come/Were in the picture before i bought the car.
7/17/2024
Jose A. VERIFIED CUSTOMER
Everything completely satisfied.
7/17/2024
Nayeli A. VERIFIED CUSTOMER
He did amazing! He explained step by step everything and answered our questions. Thank you Daniel!
7/17/2024
Serafin H. VERIFIED CUSTOMER
McGrant Honda at St. Charles am
Extremely satisfied with the service
that you given us with my wife.
Thank you do much specifically with
Daniel Eugea very professional and kind.
"SALAMAT"..........
7/17/2024
Bharat Bhushan. VERIFIED CUSTOMER
Very good experience and good service ????
7/15/2024
Gerard C. VERIFIED CUSTOMER
Great job
7/14/2024
Katherine F. VERIFIED CUSTOMER
MAX our sales man was very helpful. The whole team was very kind. My only complaint was the wait for financing. We said yes to car and it took 2 hours until we saw the finale team. It was a tough wait. But everyone was very kind and knowledgeable.
7/13/2024
George B. VERIFIED CUSTOMER
It is great to know that services can be given at a time of an Customer satisfaction.... Great customer service does goes an long way....
7/13/2024
Milos G. VERIFIED CUSTOMER
They lied to me don’t tire that wasn’t watchable also they never answer calls in service
7/12/2024
Michael O. VERIFIED CUSTOMER
1. I don’t know who Daniel Eugea is - did not encounter that person.
2. Garry Jackson was our sales rep, he was great. Arrived at dealership around 6:45 and finished test drive, questions, trade in appraisal and price and financing conditions within 90 minutes.
3. After that, disaster. My wife and I sat in your dealership, waiting to write and check and sign paperwork, for over 4 hours. We did not leave the dealership until 1:30a. Completely unacceptable, and a complete failure by management to adequately staff and care for customers. What started as a great experience left us with an awful taste and will likely prevent us from ever doing business with McGrath again. Four plus hours we sat and waited to sign and pay. Over half a work day. It’s absurd to think about, and was painful to endure - awful customer experience.
7/12/2024
Jeffrey B. VERIFIED CUSTOMER
Daniel was very easy to work with!
7/12/2024
Rebeca S. VERIFIED CUSTOMER
I can't answer a question for a service that I have not received
7/11/2024
Robert B. VERIFIED CUSTOMER
I’m just hoping that the service department and the Car Wash department is on their game. I’ve dealt with different dealerships that the service department wasn’t what we expected. We’re bringing our car in Saturday afternoon for a car wash for the first time. Let’s see how that goes. Have a good day
7/11/2024
George B. VERIFIED CUSTOMER
I'm really te idea that it is an 24 hours service available for car needs...Keep up the good work of service