I thought that John Paplaczyk provided excellent service, very professional.
3/17/2018
Michael W. VERIFIED CUSTOMER
I had a great experience today.
3/17/2018
Christopher N. VERIFIED CUSTOMER
Good visit thanks!
3/17/2018
Beth G. VERIFIED CUSTOMER
He was polite, thorough and the maintenance was completed in a timely fashion
3/17/2018
Manisha S. VERIFIED CUSTOMER
Excellent service with detail report
3/16/2018
Jeffrey P. VERIFIED CUSTOMER
Service was fine but the car wash leaves a lot of hard water spots on the vehicle and the windows are spotty, I think it was cleaner before the wash
3/16/2018
Bill H. VERIFIED CUSTOMER
Timely completion of the scheduled warranty service.
3/16/2018
Vince W. VERIFIED CUSTOMER
Issue not resolved. Very unhappy with response from tech line on radio. 1) usb functionality is a documented feature of the radio, don’t tell a customer that the problem stems from that. 2) Radio Frequency Interference is all around us. It’s an engineering issue if that is the cause of the radio resetting itself. Also not based on any factual data. You are grasping at straws. Keep trying.
3/16/2018
Paresh P. VERIFIED CUSTOMER
Mike Castro is great. I’m happy with my service thanks to his excellent customer service skills.
3/16/2018
Benjamin B. VERIFIED CUSTOMER
Everything was perfect
3/16/2018
Trudy R. VERIFIED CUSTOMER
CJ was polite and helpful. Nice young man.
3/16/2018
Michael S. VERIFIED CUSTOMER
TJ Taylor is an affable person. He updated my profile and my car was serviced for a manufacturer recall while I waited. My Civic Hybrid was completed in half the time that was estimated. Thanks TJ.
3/15/2018
Linda B. VERIFIED CUSTOMER
Coffee please for early morning appointments
3/15/2018
Jennifer A. VERIFIED CUSTOMER
McGrath exceeded my expectations at every turn and has for 10 years. I had a new advisor this time, John P., but TJ came to ensure everything was done to my satisfaction. While I was waiting my salesman Carlos also stopped and reviewed McGrath’s first year advantage program. (I stayed loyal to McGrath Honda but got a Pilot this time.) They all worked together with the advantage staff to cover my replacement tire.
3/15/2018
Hugo C. VERIFIED CUSTOMER
Thank you Michael Castro for the way you do your work, And take care customer. I’m happy with you, how you offer your service to me. Thank you again.
3/15/2018
John R. VERIFIED CUSTOMER
Great service, fast Thanks!
3/15/2018
Michael P. VERIFIED CUSTOMER
I asked him if it would be possible for the service to be done by a certain time. He assured me it would be done by the quoted time, and was in fact, done a bit early. I appreciate the value placed on my time.
3/15/2018
Eugene U. VERIFIED CUSTOMER
Great service
3/15/2018
Sam S. VERIFIED CUSTOMER
Great and timely job and service by John P. And your service person.
Thanks