Awais still needs lessons in customer service. I know this because he’s waited on me before. When he previously waited on me, he tried to upsell me several things. This time, I came in specifically for warranty service, and when he checked me in, he looked at the instrument cluster in my car, came back to where I was standing and said “so you’re here for an oil change?”even though my oil has 30% of its life left. No, I told him clearly, I’m here for warranty service. And only warranty service.
8/14/2023
Sonny L. VERIFIED CUSTOMER
Nice job
8/13/2023
Martin O. VERIFIED CUSTOMER
Awais was very professional. He took his time to answer all my questions and he made the process smooth as possible. Definitely will come back.
8/13/2023
Chukwuma E. VERIFIED CUSTOMER
Carlos provided excellent customer service.
8/13/2023
Nikolai B. VERIFIED CUSTOMER
Very happy with service team
8/13/2023
Judy T. VERIFIED CUSTOMER
Carlos has always retreated me with respect and great customer service.
8/13/2023
Edgardo F. VERIFIED CUSTOMER
Paul did a great job updating me with the service. Car was done in less time I expected
8/12/2023
Marino B. VERIFIED CUSTOMER
Marc was great He set up everything that needed to be done to my car, and everything went great..
8/12/2023
Richard W. VERIFIED CUSTOMER
Carlos was great. He went out of his way to be accommodating. Clearly, customer satisfaction is important to him.
8/12/2023
Mark J. VERIFIED CUSTOMER
Paul is always the top sales advisor and addresses my every need. He is the reason I continue purchase cars from McGrath. I always know when my car is serviced, everything is taken care of snd I will drive on the road safely.
8/12/2023
Salman M. VERIFIED CUSTOMER
No comment
8/11/2023
Richard C. VERIFIED CUSTOMER
Andrew was very accommodative to my needs as I came in without an appointment - unexpected tire trouble, and was attentive to make the experience quite tolerable. Great attitude and customer oriented. 5 stars!
8/11/2023
Maria P. VERIFIED CUSTOMER
As always outstanding service and very responsive. Paul is the best!
8/11/2023
Spingola (. VERIFIED CUSTOMER
Marc wa very helpful, regarding, services rendered and upcoming recommendations.
8/11/2023
Nancy Z. VERIFIED CUSTOMER
Great car service- just wish Paul would slow down a little so that I could ask questions.
8/11/2023
Charless B. VERIFIED CUSTOMER
Very professional,????Outstanding
Carlos & Mike.????
8/11/2023
Richard H. VERIFIED CUSTOMER
All good. Explained everything very clearly.
8/11/2023
Jolanta T. VERIFIED CUSTOMER
Marc was very friendly and went above and beyond to make sure that all the necessary services were provided.
8/11/2023
Christine M. VERIFIED CUSTOMER
Carlos’s was fantastic. He explained in detail work that would be done for A1 , how much and was professional and courteous. He kept me updated, told me how long and even went over what will need to be done next service. I really enjoyed and appreciated him and would ask for him again. Also Lindsay always remembers me by name and that is amazing also.