It was my first time service at mc grath, It was a great experience and thankful the person I met, Andrew was so professional and explained all the needs. I am very satisfied with the service I received today.
10/13/2023
Allison M. VERIFIED CUSTOMER
Frustrating to be there for 4 hours. Was told 1-1.5 for the service and then another 1-1.5 for the tires. I was there in the waiting room for over 4 hours.
10/13/2023
Sandra T. VERIFIED CUSTOMER
Phenomenal service
10/13/2023
Jill Z. VERIFIED CUSTOMER
The service was timely and Andrew was very helpful and professional.
Thank you for your continuous dealership,
10/13/2023
Sandy S. VERIFIED CUSTOMER
My service with Awais Shabbir was great as always. I’ve been servicing my car here for years and Awais is very knowledgeable with cars and thoroughly explains what is needed for my vehicle. He always gets me out in a timely manner as well. I always tell my friends and family to bring their Acura to McGrath! 10/10 service
10/12/2023
Nouhadra Y. VERIFIED CUSTOMER
Always great customer service!
10/12/2023
Stan R. VERIFIED CUSTOMER
Marc did an excellent job reviewing my initial requirements and a few items that the technician found during the multi-point inspection
10/11/2023
Joseph R. VERIFIED CUSTOMER
Paul Tran is always trustworthy and a pleasure to work with.
10/11/2023
Frances G. VERIFIED CUSTOMER
It took two tries to figure out the problem but now we know what it is
He and Leo are wonderful to work with
10/11/2023
William K. VERIFIED CUSTOMER
Prompt, timely and courteous service.
10/11/2023
Magdalena D. VERIFIED CUSTOMER
It took a long time to find out what was going on with my steering wheel but finally, it was fixed by Andrew and his crew and now I'm so happy that my car is fixed and I can enjoy driving it back. Thank you so much Andrew to take care of it pretty well. I really recommend Andrew. If anyone has any problem ask for him.
10/11/2023
Lynn J. VERIFIED CUSTOMER
Best service ever
10/11/2023
John J. VERIFIED CUSTOMER
Always a pleasure to deal with Paul Tran. He explains everything and helps us make good
10/11/2023
Safdar H. VERIFIED CUSTOMER
Awais Shabbir always take care of me with utmost professionalism which I really appreciate it.
10/10/2023
Benjamin C. VERIFIED CUSTOMER
Our service advisor was good. The routine oil change was fine. Our only disappointment was with the touch up work. We were sold a maintenance package based partly on the representation that the dealer would offer top notch detailing from its in-house touch up shop. On this visit we had a minor. Scrape on one wheel, and a paint chip on the back hatch. These were both worked on. The car came back strangely with what looked like a second new chip on the hatch. Both the nee and old chip were filled with what appears to be paint that was not color matched. The rim repair was by an amateur without any pre-sanding before paint application. The rough service was simply dabbed over with paint. Very disappointing touch up work indeed. Next time I’ll take it to a professional.
10/10/2023
James R. VERIFIED CUSTOMER
I appreciated the inspection of my car
10/10/2023
Nimesh P. VERIFIED CUSTOMER
Awais is one of your best customer service reps. He spends the time explaining his fair and honest!
10/10/2023
Timothy C. VERIFIED CUSTOMER
The repair was done without delay and fully explained to me
10/10/2023
Mark S. VERIFIED CUSTOMER
They did a nice job and he explained every thing well