Carlos was fantastic!
Very professional and customer service oriented!
11/1/2020
Ana Z. VERIFIED CUSTOMER
Very professional, polite, to the point, fast...
11/1/2020
Gayle G. VERIFIED CUSTOMER
I was extremely pleased with the Service Dept. at McGrath Acura, especially Awais Shabbir’s attention to the issues of concern on my car. The personalized service, and meeting my schedule and needs, was excellent. Plus, it was without stress or any problems. Thank you for making it an easy and pleasant experience!
11/1/2020
Christy R. VERIFIED CUSTOMER
Paul was great, very communicative.
11/1/2020
Andy O. VERIFIED CUSTOMER
Paul provided excellent customer service. His knowledge is beyond expectations. Made me feel welcome right from the beginning. I would highly recommend Paul to other people.
11/1/2020
Tresa S. VERIFIED CUSTOMER
Paul Tran kept me informed regarding the complications of servicing my vehicle.
11/1/2020
John B. VERIFIED CUSTOMER
Great !
10/31/2020
Tomasz P. VERIFIED CUSTOMER
Very professional person
10/31/2020
Donald Y. VERIFIED CUSTOMER
Paul always takes care of me and explains things well.
10/31/2020
Donald B. VERIFIED CUSTOMER
OK
10/30/2020
Frank N. VERIFIED CUSTOMER
Marc was the best. He was very polite and explained everything to me. He made me feel like he really cared about my car and me. I will come back again only if he will be there to take care of me. I give him an A+.
10/30/2020
Ronald W. VERIFIED CUSTOMER
Marc did a good job explaining the issue and answering my questions.
10/30/2020
Anthony M. VERIFIED CUSTOMER
Thanks
10/30/2020
Safura K. VERIFIED CUSTOMER
Awais was very friendly and professional throughout my visit to your dealership for an oil change. He described all the servicing options very well, respected my final decision and made everything very comfortable for me. He followed up with possible updates I would like to add such as running boards to my MDX. Gave me a cost breakdown. I also had a concern about something being covered under warranty and he efficiently looked into it for me. Very positive experience working with Awais.
10/30/2020
Fairouz R. VERIFIED CUSTOMER
Leo was great!
10/30/2020
Frank M. VERIFIED CUSTOMER
Met all my needs
10/30/2020
Paul B. VERIFIED CUSTOMER
Paul Tran is the absolute best. I have total trust in him. It's like going to see a friend.as opposed to seeing a service representative. I can't say enough about the superb service I receive from him and McGrath Acura.
10/30/2020
Tarun G. VERIFIED CUSTOMER
Great service as always
10/30/2020
Janet F. VERIFIED CUSTOMER
Awais was courteous, knowledgeable and went over and beyond my expectations with fulfilling the service needs of my vehicle. I will request his help with future service appointments. What else can I say ? Awais deserves 5 stars — total
perfection.
10/30/2020
Susan F. VERIFIED CUSTOMER
Carlos was very helpful. He helped with my primary issue and also was kind enough to assist me with several questions I had about my audio system. He is another one of the customer oriented team members who’ve made me a loyal McGrath customer.