First I had to bring a new battery just for them to do a diagnostic check. When they could've just giving the battery in the car a jump. Then the mechanic working on my car said it's gonna take 3 hours for diagnostic check, so that it's about $600 just to diagnostic what's wrong not including parts. Then I was told it's the Is fuel pump And the gas harness will get the car started $1,400. Then they call me back and said that they put a new fuel pump and harness ,but the car still won't start. So they recommended changing the fuel line in the gas tank because the gas tank had rust in it.For about $5,000. Rust in the gas tank so the car wrong start make no sense. I agree to $1,400 to get the car started with the diagnostic check that they told me the problem was. Seems to me he didn't want work on my car from the start. I I took my car to Ford because it's a Ford car and I thought you guys could help me out. Very unhappy with the service. Love my car just wanted to get it fix.Was will to pay good money to get it fixed,but I feel i was getting ripped off. If I don't know any better I would've been paying over $5,000.
2/16/2023
Chrisswell N. VERIFIED CUSTOMER
Im satisfied with the time taken to do the service and my car was clean thank you Edwin
2/16/2023
Elyse C. VERIFIED CUSTOMER
Having issues with new expensive transmission after it just got replaced yesterday.
2/16/2023
Bezhan N. VERIFIED CUSTOMER
Very knowledgeable and explained everything.
2/15/2023
Anna L. VERIFIED CUSTOMER
Alan had great customer service and communication skills. Job well done.
2/15/2023
Marissa A. VERIFIED CUSTOMER
Alan knew exactly what I needed and worked fast to get it done. :)
2/15/2023
Martin F. VERIFIED CUSTOMER
I brought in my vehicle to get it tuned up or assessed on a stalling concern, however, after paying for other "issues" regarding the car and day after getting my car back there was a motor issue that caused my vehicle to die on the side of the freeway. I don't know what is the likely hood of that issue occuring, but I would have hoped or assumed that a full assessment of the car would prevent these matters from occuring, especially if i am paying a lot of money on the other concerns.
2/14/2023
James B. VERIFIED CUSTOMER
Mike McFarland assisted me with my service needs for this appointment. He was patient and attentive answering my questions and his assistance was much appreciated when setting the cost of services rendered for my vehicle. I appreciated his professionalism and customer service and would happily have my vehicles serviced in the future by him and the staff at Raceway Quicklane.
2/14/2023
Esteban C. VERIFIED CUSTOMER
He was very knowledgeable and kind
2/14/2023
Henry M. VERIFIED CUSTOMER
Alan was very Professional, knowledgeable and was very Helpful.
2/14/2023
Lyndon R. VERIFIED CUSTOMER
Very professional.
2/14/2023
Christian G. VERIFIED CUSTOMER
Very efficient and professional
2/14/2023
James W. VERIFIED CUSTOMER
Great service but my wife had to wait an hour until the vehicle had even started to be worked on all though she had an appointment.
2/14/2023
Alexis L. VERIFIED CUSTOMER
Service and everything was good
2/14/2023
Michael F. VERIFIED CUSTOMER
Great team!
2/13/2023
Ronald C. VERIFIED CUSTOMER
Lucas was attentive to our needs and continually kept us informed of status of the warranty through Ford. While waiting, he provided us all accommodations available to us. Thank you for your service Lucas !
2/13/2023
David N. VERIFIED CUSTOMER
Always have good experience at Quicklane
2/13/2023
Cecilia G. VERIFIED CUSTOMER
Yes very please with the service they give at Raceway Ford thankyou