David helped us beyond belief. David gave great customer service and you are lucky to have a guy like that on your team????
10/2/2018
Alexandria H. VERIFIED CUSTOMER
Jose, it was a pleasure speaking and laughing with you.
10/2/2018
John P. VERIFIED CUSTOMER
I was told I would be assigned to service rep Ray. I was given an early appointment as I requested. I arrived early I was told Ray wasn’t in but I would be taken care of. My service was to take 2 hrs. I was there over 4/12 Hrs. This was my first time at your dealership so I’m not going to predicate my impression on 1 occasion and will not judge you as a bad dealer.
10/2/2018
Josh W. VERIFIED CUSTOMER
Brandon Rivera did a great job and I appreciate the exceptional service he always provides.
10/2/2018
Crystal K. VERIFIED CUSTOMER
Julie is great
10/1/2018
Patrcia B. VERIFIED CUSTOMER
I can’t complement Tony for reassuring me that Blair would know about the problem. I can’t complement Blair enough for working me in on such short notice in fixing my power steering problem. He was courteous, knowledgeable, and kept me informed during the repair. This is why I come back to the dealership.
10/1/2018
Loretta G. VERIFIED CUSTOMER
Because apparently no one knows whats wrong with a car without a computer, and thats sad...
9/30/2018
Craig J. VERIFIED CUSTOMER
I was called at 3:10, saying car is ready. Arrived at 3:30, & nobody knew where car was ( it was really in the ready to go lane, and they couldn’t find the key). They then said it was in wash bay & would be ready in 10 minutes. Again, car was really ready to go, but nobody could find keys. A simple apology would have gone a long way, but none was offered, and nobody seemed to really give a damn.
9/30/2018
Richard J. VERIFIED CUSTOMER
My husband brought the car in the day before to ask about a side view mirror replacement. The part was ordered and he was told to come back the next day. We really had a ten minute wait period to have the glass replaced. We had ordered the part ourselves from a vendor and they didn’t send every thing as asked no questions. It took a week to get part and we still had to go to the dealership. We will just come here first next time. Thank you for such excellent service.
9/30/2018
Claire S. VERIFIED CUSTOMER
I appreciated that the service dept fit me in for a diagnostic as the car was leaking fluid but the follow up during my 5 hr wait was suboptimal. I also wished someone had told me Enterprise closes at noon Saturday but no worries just bring the rental here and we'll take care of it when you pick up your vehicle. Glad I got the car fixed. Not a great experience.
9/30/2018
Armida V. VERIFIED CUSTOMER
David was extremely nice and helpful. He was very informative with a question tjat I had on a separate subject other than the recall issue for which I was there.
9/30/2018
Beverly S. VERIFIED CUSTOMER
As always, Brandon Rivera went out of his way to make sure that I was satisfied with everything.