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Real Reviews from VERIFIED CUSTOMERS
Juan C. VERIFIED CUSTOMER
muy amable
10/7/2018
Gerardo D. VERIFIED CUSTOMER
He knows his job makes you feel grade knowing his taking good car of your car
10/7/2018
Johannese M. VERIFIED CUSTOMER
Rene was amazing! Always a pleasure to do business with him.
10/6/2018
Irma L. VERIFIED CUSTOMER
Rene me atiende bien
10/6/2018
Estevan O. VERIFIED CUSTOMER
I was satisfied with my service today thx you
10/6/2018
Esequiel G. VERIFIED CUSTOMER
Always happy with their service????
10/6/2018
MARIA C. VERIFIED CUSTOMER
I was treated amazingly well. Everyone was great!!!!!
10/6/2018
TADESSE G. VERIFIED CUSTOMER
You did a good job thank you
10/5/2018
WALTER S. VERIFIED CUSTOMER
Great explanation of issues with my vehicle and suggestions
10/5/2018
Terry B. VERIFIED CUSTOMER
Rene was great. He worked me in for a last minute oil change. Everyone was fast and professional
10/5/2018
Gregory M. VERIFIED CUSTOMER
Good guys, but I was called twice to pick up my van and it was not fixed. The third time was successful.
10/5/2018
Ernest A. VERIFIED CUSTOMER
Thank you appreciate the service.
10/5/2018
William C. VERIFIED CUSTOMER
Very good! Thank You!
10/5/2018
Slavi I. VERIFIED CUSTOMER
My wife scheduled a service appointment for on oil change. She was advised it would take 1.5-2 hours to complete. It took nearly 5 hours and the communication was poor from your service team. She had to call after waiting almost 5 hours only to find out it was ready and waiting. She asked the service guys to look at the roof rack because it is loose again. It has been repaired 2 times under warranty already but now it is loose once again. Service rep advised warranty had just expired but gave a quote of $300 to fix it. If the warranty repairs did not solve the issue why should I pay out of pocket? Perhaps it wasn’t fixed properly the first 2 times I brought it in for the same issue? For as many warranty issues that we have had with our vehicle I expected your service team to go above and beyond to provide excellent customer service. We purchased our Platinum Pathfinder from Avondale Nissan brand new. We have maintained it at Avondale Nissan since we purchased it. I have paid for the premium maintenance package and keep up with all of the scheduled service yet we continue to have issues with the car. Everything from the faulty transmisssion to the roof rack falling apart multiple times and all of the other warranty issues I am no longer impressed with Nissan. The promises your sales team made to us when we bought our vehicle have not been lived up to. Our specific service rep is usually a nice guy. He offered to gratis our oil change. It was a kind gesture but not enough to change my opinion of Avondale Nissan and Nissan in general. I am disappointed.
10/4/2018
Beatriz M. VERIFIED CUSTOMER
No one called me to let me know about the status of my vehicle. I called and asked them to have Brandon call me back and I had to call back because he never got back to me.
10/4/2018
Santos G. VERIFIED CUSTOMER
Excellent service! Thank You
10/4/2018
Nancy R. VERIFIED CUSTOMER
Great service
10/4/2018
Stewart P. VERIFIED CUSTOMER
All service to my vehicle was performed and delivered as promised.
10/3/2018
Jaime R. VERIFIED CUSTOMER
Good and quikli services thanks
10/3/2018
JESUS P. VERIFIED CUSTOMER
Just wanted to say thank you for being very helpful.
10/3/2018