You guys Rock! Especially Rene! Above and beyond the call of duty!! When I get my feet on the ground again I will be getting my car fixed there again!! Thank you so much! Marty
6/1/2019
Jose H. VERIFIED CUSTOMER
Julie is the best!!!
6/1/2019
Jeanine C. VERIFIED CUSTOMER
My visit was great. Dominique was very nice.
6/1/2019
Betsy S. VERIFIED CUSTOMER
Good experience...as always!
6/1/2019
Armida G. VERIFIED CUSTOMER
Jose is one of the best service writers I ever dealt with This guy very friendly And very honest.
6/1/2019
Armida G. VERIFIED CUSTOMER
Jose is one of the best service writers I ever dealt with This guy very friendly And very honest.
6/1/2019
Robert R. VERIFIED CUSTOMER
I have to say, Adam Soto went above and beyond exceptional!
6/1/2019
Hope C. VERIFIED CUSTOMER
Working with this Nissan dealership was a nightmare. I received no notification that my car was received when it was towed by a third-party tow company contracted by Nissan. I tried to call and make sure the following business day that my car was received safely and could not get a hold of any service manager or service advisor. The rude receptionist(which giggled everytime I said something and told the general manager i was upset and laughed on the phone infront of me)led me to believe that Adam would be my service advisor but my service advisor was really Blair Hummel. I tried to ask Blair questions about my vehicle he rushed me off the phone I also let him know that I wouldn’t be able to pick up my car until 7 PM when it was ready because that was the time I got off of work. No communication was given towards Blair and the receptionist there for when I went to pick up my car I had to jump through hoops to actually get my car keys. The general manager at this location is a joke. He was a condescending **** when i went to retrieve my keys after service business hours. I wouldn’t recommend this Nissan dealership to my worse enemy. Everyone from the receptionist to the general managers are incompetent.
6/1/2019
Jesus P. VERIFIED CUSTOMER
The service and service guy were great and we got the services we needed yes we would come back and yes we would refer you guys. Thanks !!!!
6/1/2019
ANNIE P. VERIFIED CUSTOMER
Service took 2.5 hours longer than expected. Communication was lacking, I had to come to the desk for an update 3.5 hours (1430) into the service, when my vehicle was supposed to be done at that time. I was told to have a seat and he would look for me. 30 mins later I was told 45 more minutes. That would put me at 1545...dont hear anything at all until 1630. He said my car was done it was getting "dried"....nothing for another 20 minutes I was clearly upset. He asked if I wanted to complete paperwork while I continue to wait. 10 minutes later, I had my car. The job that Blair said would take a couple hours (he is on point with his estimated time /communication and completion.) Took 6 hours ! I bring my car to Blair often, for everything, I will return but only for Blair to do the work. So thank Blair for his continued dedication and great service when I have my car there, if it werent for him I would be going somewhere else.
6/1/2019
Jay H. VERIFIED CUSTOMER
Good job from Jose the best knows what he is doing and cares
6/1/2019
Owen E. VERIFIED CUSTOMER
I'm still waiting to get my door panel replaced.
6/1/2019
Blanca M. VERIFIED CUSTOMER
Everything was perfect
6/1/2019
Cheryl O. VERIFIED CUSTOMER
Adam was great to deal he helped me last time too
Thanks
6/1/2019
Nora T. VERIFIED CUSTOMER
Julie will be the only advisor we will use. She always gives excellent service and advice
5/31/2019
Lance E. VERIFIED CUSTOMER
Look forward to it. Julie was great
5/31/2019
Linda F. VERIFIED CUSTOMER
Excellent service representative Jose. He’s a nice knowledgeable man. Great with customers and no pressure from him. He makes customers feel like he-really cares and tries his best to help. He listens to his customers. A big asset to your company. Thank you
5/31/2019
Hannah H. VERIFIED CUSTOMER
Timely and up front!
5/31/2019
Rod A. VERIFIED CUSTOMER
None
5/31/2019
Teresa C. VERIFIED CUSTOMER
I come prepared by bringing a book. I know it takes time. I think this helps us both! ????