Your entire team ROCKS! Thank you for making car maintenance such a pleasant experience! Janet
1/23/2020
Kathy B. VERIFIED CUSTOMER
Problem not solved. Will be bringing car back in. Will call today.
1/22/2020
Merlaine C. VERIFIED CUSTOMER
I really appreciate Truc's sincerity in assisting me to get my car fixed. She was knowledgeable, courteous, and down to earth. Thank you
1/22/2020
Jessie H. VERIFIED CUSTOMER
Chris is always pleasant and informative with what's going on with my vehicle. As a female, I trust him not to try to rip me off when it comes to the service needed for my vehicle.
1/22/2020
Jennifer D. VERIFIED CUSTOMER
I very much appreciate the great service
1/22/2020
Marcell S. VERIFIED CUSTOMER
He was extremely professional, listened to our needs and ensured all of our questions were answered
1/18/2020
Joshua Y. VERIFIED CUSTOMER
As always he’s very friendly. I wasn’t happy about having to find my own ride home. My daughter meets the new state requirements to not have a booster but no one believed me. Nor did they offer to measure to find out. Other than that, service was great as usual.
1/18/2020
Rebecca D. VERIFIED CUSTOMER
Thank you for the great and speedy service.
1/18/2020
Alisha M. VERIFIED CUSTOMER
Thanks yall!!!
1/17/2020
Thomas H. VERIFIED CUSTOMER
Fast quality service and we were kept informed!
1/17/2020
Traci J. VERIFIED CUSTOMER
The communication was great as before and I received my car with the issue fixed. Thanks
1/17/2020
Jenny S. VERIFIED CUSTOMER
I loved the experience that I had! Thanks Kia!
1/17/2020
Michel B. VERIFIED CUSTOMER
I was shown every hospitality by the staff and appreciated their attention to detail and the lengths they went to for my satisfaction. I sincerely appreciate the service and while I hope I won't need any major repairs for awhile, I'll be back. Thank you very much for the priceless peace of mind. You guys do fantastic work.
Michele Baccaro
1/16/2020
Robert M. VERIFIED CUSTOMER
Quick and easy
1/16/2020
Dale B. VERIFIED CUSTOMER
You guys are like family. Always friendly and helpful. Thank you for your help with my Kia Soul everyone, you have an awesome team.
1/15/2020
Kyle Z. VERIFIED CUSTOMER
Today I had the 30,000 mile service performed on my 2016 Kia Forte Koup. I was very happy with the service I received, but I’d most like to mention how the service department went above and beyond when it came time to checkout and pay. I was informed by the service department advisor that my form of payment method wasn’t working. After several minutes on the phone to my bank regarding why my payment method wouldn’t work I determined I needed to go to my local bank branch to resolve the issue. Luckily the West Hills Kia service department was kind enough to provide me a ride to my local bank branch so I could resolve the situation and provided me a ride back to the dealership and I was finally able to make my payment. Thanks to West Hills Kia for providing a great customer service experience at all levels including Sevice Advisor, shuttle service, and professionalism.
Sincerely,
Kyle Z
1/15/2020
Billie Jean. VERIFIED CUSTOMER
Richard is THE BEST! Always great service. Efficient. And honest! Thanks Richard! Love the stash !!!
1/15/2020
Darren B. VERIFIED CUSTOMER
2 hours for a oil change
1/15/2020
Justin R. VERIFIED CUSTOMER
Fast service. Very satisfied. Please remove the plastic and paper mat if you are going to walk usbto our car. Thanks. And very happy with the Kia warranty. Thanks for honoring the warranty!