A 2-2 1/2 hour job took 4 1/2 hours. Now you want me to take more time to take your survey.
11/6/2018
John W. VERIFIED CUSTOMER
Very friendly, professional and knowledgeable. A+
11/6/2018
Nathan W. VERIFIED CUSTOMER
Brenda was incredible! She answered all my questions and concerns promptly with a high level of confidence. She was an absolute blessing to work with and made the entire process flawless. In the future, I’ll be taking all my vehicles and future purchases to this particular dealership because of Brenda. Aloha!
Respectfully,
Nathan L Williams
11/6/2018
Mary J. VERIFIED CUSTOMER
I see quite an improvement in the service dept.since my experience back in the spring when my Mustang sat over there for weeks waiting for parts, etc. Thank you for the work done today.
11/6/2018
John W. VERIFIED CUSTOMER
I set up my appointment for 0930, When my wife called at 1:00 she was told that the truck just went back and the service rep would get right back to her. Service rep called at 1:30 and said The part needed to be ordered and truck would not be ready until following day. through discussions determined that we needed the truck that day and could not leave it overnight. Appreciate getting the truck done so we had it back, but Our problem is why have an appointment for 0930 if the truck doesn’t get looked at until 1:00?
11/6/2018
Lori L. VERIFIED CUSTOMER
Very friendly staff and had good service.
Thank you
11/5/2018
Brian H. VERIFIED CUSTOMER
Colin was awesome and responsive on a very busy day.
11/4/2018
Annet L. VERIFIED CUSTOMER
I really appreciated that she went beyond to help me out. The tech that worked on it also went over and above.
11/4/2018
Sharon B. VERIFIED CUSTOMER
Your rep was welcoming, kind and knowledgeable about my
car. Service was performed expeditiously and I was pleased
with that.
11/4/2018
Martin P. VERIFIED CUSTOMER
Bryan has been a joy to work with. This is our second experience with him.
11/3/2018
Russell H. VERIFIED CUSTOMER
Thank you too.
11/3/2018
Jamison H. VERIFIED CUSTOMER
I was told it would be a majority of the day to do my repair but when I arrived early just to hang out and wait Bryan went and checked how far along they were and let me know.
11/3/2018
Terrence . VERIFIED CUSTOMER
Thanks Colin for your service and assistance and explanations.
11/2/2018
Pam P. VERIFIED CUSTOMER
Kelsi was great!!
11/2/2018
Steven M. VERIFIED CUSTOMER
Great staff, very happy with your operation
11/2/2018
Gary E. VERIFIED CUSTOMER
Colin’s service was very professional and expedient. He was very knowledgeable about my ford product and issue.
11/1/2018
Reena C. VERIFIED CUSTOMER
Purchased the service plan when bought the car. This included replacing wiper blades yearly. At this service the wipers were not available and we have to bring the car back for that task. Otherwise, everything was just fine.
11/1/2018
Margaret P. VERIFIED CUSTOMER
Cole is a pleasure to work with and keeps me up to date on what’s being done to my vehicle.
11/1/2018
Richard A. VERIFIED CUSTOMER
Job completed quickly and efficiently
11/1/2018
Jennifer S. VERIFIED CUSTOMER
Brenda was wonderful. She has great communication skills and a friendly personality.