I really appreciated Alex working things out for me with the rental when I could not pick up the car after the service was completed. The time he took to make me feel important and understand my situation was very much appreciated and professional. Thank you Alex for your hard work.
4/12/2021
Debbie W. VERIFIED CUSTOMER
He was very courteous and took care of things well.
4/11/2021
Carole G. VERIFIED CUSTOMER
Michael did a great job keeping me informed on the status of my vehicle. Awesome customer service
4/10/2021
Mayra D. VERIFIED CUSTOMER
The service was great and so was Bryan.
4/10/2021
Kay O. VERIFIED CUSTOMER
The service I requested was done, on time and in a welcoming atmosphere.
4/10/2021
Crystal W. VERIFIED CUSTOMER
Thank you for valuing my time!! Great service!!
4/10/2021
Kip R. VERIFIED CUSTOMER
Darcey was knowledgeable, professional and personable. I'll be back.
4/10/2021
Colen C. VERIFIED CUSTOMER
Bryan was very thorough and engaging. I felt very comfortable and know that my jeep was in good hands.
4/10/2021
Jim S. VERIFIED CUSTOMER
Darcy was a fabulous rep, and the install was quick and well done.
4/9/2021
Daniel H. VERIFIED CUSTOMER
I was satisified but I had a coupon for $109.99 oil change that I gave him when I checked in. After the service I looked over the charges and noticed he didn't use it. He quickly fixed the mistake. My opinion is that the service advisor should look out for me, giving me the best advice and the best price. I felt he should of taken the time, maybe slow down a little.
4/9/2021
Kendall T. VERIFIED CUSTOMER
bryan is amazing! always takes care of me!
4/9/2021
Tom P. VERIFIED CUSTOMER
Bryan was the best. 10 Stars!
4/9/2021
Micah D. VERIFIED CUSTOMER
Had my vehicle serviced here many times and have never had an issue. Service adviser Alex Delillippi always has a great attitude and the guy to go to for service needs.
4/9/2021
Michael T. VERIFIED CUSTOMER
I was unsatisfied with my 30,000 mile service because an unnecessary oil change and alignment was preformed on my Jeep. I was charged for both services. This questionable business practices cold have been avoided with a simple records check. I will never step foot in West Hills again.
4/9/2021
Daniel P. VERIFIED CUSTOMER
Good experience.
4/9/2021
Lee B. VERIFIED CUSTOMER
I’m super happy to talk with someone. Thank you!
Lee
4/9/2021
Jared H. VERIFIED CUSTOMER
Alex was an absolute pleasure to work with.
4/8/2021
Rodney S. VERIFIED CUSTOMER
There are several scratches on the front of my car and the inside driver side above the door is dirty from the mechanic touching it with dirty hands. Even though Chrysler says they will take care of the issues that I have I still feel that this is not something that I should have to deal with at all. The situation with the dirty inside above driver’s door, this is not the first time that this has happened. The mechanical service appears to be great the care of my car while in their hands I am not happy with.
4/8/2021
Joe O. VERIFIED CUSTOMER
Darcy was very personable. Techs found nail in tire, took it out and repaired tire at no cost to me.
Whole experience was positive one.