Brian and the rest of the staff are always very courteous and wonderful.I appreciate their help!
4/17/2021
Marla B. VERIFIED CUSTOMER
Great customer service
4/17/2021
Renee P. VERIFIED CUSTOMER
Bryan is an amazing service representative. Thank you!!
4/17/2021
Ray S. VERIFIED CUSTOMER
My Granddaughter will be happy when she gets home and can drive her car.
4/17/2021
Benjamin R. VERIFIED CUSTOMER
Mike did a great job helping us get in for service and was great at explaining everything.
4/16/2021
Curtis L. VERIFIED CUSTOMER
Bryan was able to get our truck in for running board install quickly! Much appreciated!
4/16/2021
Donald H. VERIFIED CUSTOMER
This is Susan, Donald’s wife and the person who most often drives the car so made the appointment and brought the Jeep in. I guess since I got this e I must be in the system somewhere. Bryan had to reach out for additional work authorization and the number he had was Donald’s. When I made the appointment I specifically gave the gal my number Bryan didn’t have it so it wasn’t until I arrived 4 hours after dropping the car off, expecting to pick it up that I understood there was additional work to be done. As I sat there in the waiting room he did a great job keeping me informed of what was going on. Unfortunately the work could not be completed and I will have to come back. Not thrilled
4/16/2021
Hannah S. VERIFIED CUSTOMER
I appreciate Mike's courteous and expedient service. He was very informative and helpful.
4/16/2021
Sydney D. VERIFIED CUSTOMER
I was worried that we were going to have to pay quite a bit for the oil change, as our package had apparently expired. We were completely unaware of this, as we still had a remaining oil change left on our package. Bryan went above and beyond and honored that remaining oil change. This was completely unexpected and very much appreciated.
Thank you, Bryan!
4/16/2021
Alex S. VERIFIED CUSTOMER
Alex was great as usual!
4/16/2021
Gary B. VERIFIED CUSTOMER
Mike was excellent and I can’t think of another service writer any better from an FCA dealer over many years of needing service. Excellent with questions and I had a good feeling of comfort and confidence with Mike.
4/15/2021
Veronica H. VERIFIED CUSTOMER
I worked with Darcy today and she was fantastic! She communicated clearly and set the standard on what my wait would be. When I showed up 45 minutes early to my apt I was expecting to have quite a wait but the team worked together and I was out the door in under an hour. Your staff completely overachieved my expectations. Thank you
4/15/2021
Richard M. VERIFIED CUSTOMER
Ease of getting an appointment online, I didn’t wait to be helped, friendly service, clean waiting areas, great social distance practices, and servicing went quickly!
4/15/2021
Christopher M. VERIFIED CUSTOMER
Alex was on point. Friendly, professional, listened politely and delivered great service. Everyone there did great.
4/14/2021
Edward T. VERIFIED CUSTOMER
I would appreciate a work space with a desk and chair like at the Ford dealer.
4/14/2021
Carli M. VERIFIED CUSTOMER
????
4/14/2021
Savannah E. VERIFIED CUSTOMER
Alex was extremely nice and helpful. My door magically started working and I got 2 safety recalls done. I need to still get the seal replaced on my rear light but $800 was way too much, but that’s more of a Jeep issue.
4/14/2021
Marcus B. VERIFIED CUSTOMER
She was great and pleasant. Made sure there was nothing left in my vehicle.
4/14/2021
Alex S. VERIFIED CUSTOMER
Austin did a great job! He listened to what I had to say, he was very informative and he treated me with great customer service. I really appreciate his effort in providing a superior service and I look forward to workin with him again in the future.
4/14/2021
Lloyd E. VERIFIED CUSTOMER
Darcey is very professional and thorough in her work. I came away with the feeling that it is well worth the two-hour trip from port Angele because I know my car will receive top-notch service.