I have never had less than excellent service in your store. Today was no exception.
Thank you for the courteous customer service and for providing such a clean and comfortable facility to await the always timely completion of quality service. The complementary beverages are a nice touch and much appreciated. Great to have great meals available as well. I look forward to the service cycle just for the restful friendly experience. You are the best in my humble opinion.Thank you!
3/20/2018
Garrett B. VERIFIED CUSTOMER
Terry was a very courteous and professional while helping me with my visit at Heartland Toyota. We went over everything that had been done and things that needed attention. Overall the visit was great; he also gave me a call to notify me with the vehicle was done. Returning to pick up my vehicle he greeted me and shook my hand warmly. Thanked me for my services and wished me a good week. Therefore, Mr. Burkhalter was a great help to me today and made me a proud service member of Heartland Toyota!
3/20/2018
Paul S. VERIFIED CUSTOMER
Gennifer delivered a first class customer service experience that could be used as a benchmark for other dealerships to strive for in their service departments.She was very welcoming,outgoing,polite and well spoken. This is the first Toyota we have owned in over 10 years. She is very knowledgable on the services recommended for our 2013 Tacoma. The vehicle service was completed promptly and on time. Thank you Gennifer!
3/20/2018
Roel A. VERIFIED CUSTOMER
Great customer service
3/20/2018
Kyra M. VERIFIED CUSTOMER
The young lady in service was very patient with me. I can be a pain at times. She was very helpful with letting the team working on our truck know of all the things I mentioned to her.
3/20/2018
Primo L. VERIFIED CUSTOMER
Terry always listen and have time to answer my questions. I have a minor discrepancy that was noted on my last service . He coordinated if the parts is available today. The repair was done in conjunction with my regular oil change today. I'm very satisfied with the service.
3/20/2018
Priscilla S. VERIFIED CUSTOMER
Great experience. It didn't take long at all to have my vehicle serviced.
3/20/2018
Rosemary C. VERIFIED CUSTOMER
Helpful and quick. Thanks.
3/20/2018
Michael J. VERIFIED CUSTOMER
Dustin was great about communicating the service progress and needs. Very different from my previous experiences at Heartland Toyota.
3/20/2018
Michael K. VERIFIED CUSTOMER
Brent is awesome
3/20/2018
Michelle R. VERIFIED CUSTOMER
Thank you Brenda!
3/19/2018
Kathleene J. VERIFIED CUSTOMER
I discovered a couple rear lights were out on my drive home from my purchase.
It took 1 1/2 hours. I had told my salesperson I was coming at noon. Service did not ex,pect me.
3/19/2018
Meey F. VERIFIED CUSTOMER
Thank you
3/19/2018
Tamara A. VERIFIED CUSTOMER
Good job.
3/19/2018
Samuel G. VERIFIED CUSTOMER
Nina is a polite and brilliant service advisor!
3/19/2018
Jordan R. VERIFIED CUSTOMER
Everything was so simple and quick!
3/19/2018
Ida M. VERIFIED CUSTOMER
You guys are the best..
3/19/2018
Michael R. VERIFIED CUSTOMER
Dustin has been my rep in the past and is a straight shooter, I was completely satisfied with the service I received. Give him a raise!
Mike Redeen