Very happy with the service , Doug was polite , provided good advise and also recommended Recall service and saved me a second trip
3/2/2019
Ashelee R. VERIFIED CUSTOMER
Francisco Jimenez was externally nice and made sure that my husband and I were happy and taken care of.
3/2/2019
Michael W. VERIFIED CUSTOMER
Chris has taken care of all four of my vehicles within the last two weeks. He is always extremely helpful. We appreciate all of his assistance!
3/2/2019
Arif M. VERIFIED CUSTOMER
5 Stars
3/2/2019
Adrien C. VERIFIED CUSTOMER
Cisco was great- very personable & professional. Very comfortable environment for waiting.
3/2/2019
Arun N. VERIFIED CUSTOMER
Found the ac blower defective and I would have appreciated if this was told to me , rather I telling to the service advisor.
3/2/2019
Shelley K. VERIFIED CUSTOMER
Chris was very upfront with expectations of shuttle ride and timing. All turned out great with my car.
3/1/2019
JERRY S. VERIFIED CUSTOMER
Doug Ranger was very nice & very helpful & well informed I’m so pleased with with the Service I received from Longo Toyota & Doug I will do all my business with Y’all! Thanks a million Doug !!!
3/1/2019
Gladis E. VERIFIED CUSTOMER
I received a great customer service from Chris.
3/1/2019
Jeanne F. VERIFIED CUSTOMER
Excellent service. Prompted and thorough. Thank you Millie for your attention to detail and kind attentiveness as I waited for my car to be serviced. Always a great experience and pleasure to be at Longo Toyota of Prosper!
3/1/2019
Jansi R. VERIFIED CUSTOMER
David Araujo took care of my car oil change, maintenance go so smoothly, and gave me his undivided detail and attention!! Thanks David for your great customer service!
3/1/2019
Lynae E. VERIFIED CUSTOMER
It would have been great to have a freshly washed vehicle when I picked mine back up from you. Otherwise great experience. Thanks
3/1/2019
DUSTIN S. VERIFIED CUSTOMER
I came in to get a key fob for my Tundra. I was charged for a new key that I didn’t need and was told they accidentally gave me the key fob so they didn’t charge for the fob. The key fob was a third of the cost of the key. I asked how to use the remote start feature that my truck had, after several failed attempts I was told that the truck did not have that feature and that It must have been removed. After arriving at home I researched how to use remote start feature and the remote start that I was told I didn’t have works fine. I feel more training is needed for the employees. Aside from that I was treated amazing, everyone was very nice and the dealership has a great atmosphere.
3/1/2019
CAROL P. VERIFIED CUSTOMER
Millie was welcoming and so friendly. She went over the details of the work being done and kept meet updated several times. I love her personality!
3/1/2019
Arif M. VERIFIED CUSTOMER
5 Stars
3/1/2019
Tony C. VERIFIED CUSTOMER
Very professional and caring staff! Will be our preferred Toyota dealership from now on :)
3/1/2019
AMBER T. VERIFIED CUSTOMER
Francisco did a great job of communicating the timelines & setting expectations about the visit.
3/1/2019
Ronald L. VERIFIED CUSTOMER
Thank you for your service and making my stay enjoyable.
3/1/2019
Azamat A. VERIFIED CUSTOMER
He did a very good job and am very satisfied.
3/1/2019
Melady L. VERIFIED CUSTOMER
Glad to have a local Toyota dealer in Prosper. Always friendly and fast