The service was excellent. Everyone was prompt and friendly. The waiting area was comfortable and sleek. The kids loved the video games and charging stations in the chairs. We will be back. Keep it up y’all!!!
6/18/2019
Lori F. VERIFIED CUSTOMER
I always feel well taken care of with Millie. Always friendly, helpful and trustworthy.
6/18/2019
Karin T. VERIFIED CUSTOMER
Excellent service, answered my questions, friendly and helpful.
6/18/2019
Karen Z. VERIFIED CUSTOMER
Millie is always friendly, helpful and courteous! We appreciate everything she does for us!
6/17/2019
Michael P. VERIFIED CUSTOMER
Service was outstanding
6/17/2019
Scott M. VERIFIED CUSTOMER
Millie was fantastic!
6/17/2019
Ryan C. VERIFIED CUSTOMER
Dakota is always professional and polite!
6/16/2019
Courtney W. VERIFIED CUSTOMER
Mildred was amazing! She was the first to greet me once I walked into the service center, the first to approach me to check me in and confirm what service I needed for my ca. She provided me her undivided attention as she probed to confirm if I had any additional concerns. She assisted me to the guest business desk and advised me the wsit would be about 1 hour, and actually had the vehicle ready sooner. She provided excellent customer serbice and did it with a smile. Thank you Toyota of Prosper for employing super stars like Mildred, whose experience and passion for what she does truly shines bright. Thank you! Courtney W
6/16/2019
Aika A. VERIFIED CUSTOMER
Please if you can reduce the waiting time
6/16/2019
Andrew L. VERIFIED CUSTOMER
Cisco is a reason I will come back to Longo.
6/16/2019
BRET T. VERIFIED CUSTOMER
Dakota Burns is the only reason I continue to do business with Longo. I have had issues with my truck being cosmetically damage during service and Dakota has always been accountable and assumed the responsibility and addressed issues without hesitation. I have been at Longo since opening and Dakota Burns was my first interaction and his no nonsense attention to customer service and continually building trust with his clients is why I continue to deal with him. Dakota Burns exemplifies the true professionalism and sincerity when dealing with client concerns and providing top notch service consistently. He makes me feel like I am the only client he’s dealing with when I call on Longo service. Making a long lasting relationship with customers is so important for both parties involved. Dakota completely understands this concept and facilitates this practice on every occasion I have had the pleasure to experience at Longo Toyota. Excellent Job well done Mr. Burns!!
6/16/2019
Dale B. VERIFIED CUSTOMER
Doug always helps me get in and get out quickly
6/16/2019
LINDA A. VERIFIED CUSTOMER
Very pleasant experience. Thank you
6/16/2019
Nicolas G. VERIFIED CUSTOMER
excellent service
6/15/2019
Darrell D. VERIFIED CUSTOMER
Smart, efficient & direct service
6/15/2019
Zulmarie D. VERIFIED CUSTOMER
Francisco is a great worker, always do he’s 100% to help us in everything.
6/15/2019
Keith F. VERIFIED CUSTOMER
He is a real professional. Perfect experience
6/15/2019
Robert C. VERIFIED CUSTOMER
Very satisfied with the service personnel. They do a great job for the guests. Thank you.
6/15/2019
Jim T. VERIFIED CUSTOMER
Clear communication
6/15/2019
Shannon G. VERIFIED CUSTOMER
Doug Ranzer provided excellent customer service. He explained the needed and recommended services and kept me informed throughout the process. I appreciate his professionalism and helfulness today.