Kenneth provided the best service I've had at Longo Toyota thus far. The level of service he provided is the reason I'm coming back to service both of my Toyotas with Longo. I will complete my survey with the highest marks. Much appreciated.
6/30/2019
Bill F. VERIFIED CUSTOMER
David and his team were great,offered to come to my home to look at no start condition,eventually replaced the battery at the dealership.....great service!
6/30/2019
Diane N. VERIFIED CUSTOMER
I spend 4 hrs waiting for my breaks to be finished. I was estimated 2 hrs. Granted I gave 30 min over the estimated time before checking my status only to find out that they had to pick up the part elsewhere. If I was notified from the beginning that you didn't have the parts in stock in the first place I would have been fine. But I have a daughter that was waiting on me. I wasted my time there because noone had told me the situation ahead of time.
6/30/2019
Mikhail P. VERIFIED CUSTOMER
Michael was awesome!!!????
6/30/2019
Ken B. VERIFIED CUSTOMER
Service was fast and friendly
6/30/2019
Taylor C. VERIFIED CUSTOMER
Friendly, cared, patient and even though they were busy he took appropriate time and didn’t make the customer service part seem rushed. He also double checked on a question I had with my inspection. Awesome thank you
6/30/2019
Mike M. VERIFIED CUSTOMER
Courteous and thorough service drive members and ASM. Very comfortable waiting area with snacks and amenities. And I liked the active delivery.
6/30/2019
OSCAR R. VERIFIED CUSTOMER
David treated me with the upmost respect.
Kept me informed thru out my time at the dealership. Thanks David and the Toyota team for a job well done.
6/30/2019
Mike G. VERIFIED CUSTOMER
I had a great experience as always!
6/30/2019
Mike G. VERIFIED CUSTOMER
Met all of my expectations!
6/30/2019
SUSAN D. VERIFIED CUSTOMER
Cisco is excellent - very personable and on the ball with a great attitude. Billy the service technician was excellent also - very knowledgeable.
6/30/2019
Anthony John. VERIFIED CUSTOMER
Kenneth Cole is the best! He has great shoes.
6/30/2019
Sai M. VERIFIED CUSTOMER
Good service
6/30/2019
Angel O. VERIFIED CUSTOMER
Michael was friendly and explained what need to be done well. It was overall a great experience.
6/30/2019
Don B. VERIFIED CUSTOMER
Good people good work
6/30/2019
Mary C. VERIFIED CUSTOMER
Even though I walked in without an appointment I reciev d great service
6/30/2019
Matt M. VERIFIED CUSTOMER
Amazing job and service!
6/30/2019
Andy A. VERIFIED CUSTOMER
David is very personable, professional and helpful.
6/29/2019
Rachael J. VERIFIED CUSTOMER
David is always great to work with. His customer service is exceptional.