David was extremely helpful as well as very courteous and polite! He’s a great service rep!
7/14/2019
Allison K. VERIFIED CUSTOMER
Doug did an excellent job. When I got my car back from getting the windshield replaced I noticed that they had stolen my change from in my car. As someone who has been a manager for a few years I wouldn’t want someone who would steal anything working for me. I think if you can steal from others you’d steal from the company. It was just 4 dollars so not a big deal but I would definitely be hesitant next time I go back because of this.
Everyone I have interacted with at Longo has been amazing though!
7/14/2019
James B. VERIFIED CUSTOMER
Dakota is very nice service writer. He keeps us informed on progress of vehicle many/repairs. Service dept missed a few steps this time.
7/14/2019
Ann G. VERIFIED CUSTOMER
There was motor oil on my center console, steering wheel, and grease and oil on my door handle. When I arrived my tire pressures were all within 1 psi of each other, and when I left they was a 7 psi spread among the tires including one that was only 33 psi.
7/14/2019
Talise G. VERIFIED CUSTOMER
Cisco has great customer service
7/14/2019
Jimmy K. VERIFIED CUSTOMER
Took care of the problem in a timely fashion very satisfied
7/14/2019
Kimberly W. VERIFIED CUSTOMER
Good service.
7/14/2019
Becky H. VERIFIED CUSTOMER
Doug is great! So happy yo have found Longo Toyota.
7/14/2019
Alfred G. VERIFIED CUSTOMER
He was great, clear, and explained everything to me, very friendly.
7/14/2019
KERRY P. VERIFIED CUSTOMER
David was a great help and very knowledgeable salesman. It was easy to buy from him and I never at one point felt pressured to do so. Hey happy with my purchase.
7/13/2019
John M. VERIFIED CUSTOMER
Doug Ranzer did outstanding job in caring for our Toyota Prius. Doug has outstanding “customer-fronting” skills. I will always ask for Doug as my Service Rep. I give Doug a 20 on a scale of 10. John M
7/13/2019
Brandon D. VERIFIED CUSTOMER
David is always professional and courteous and a definite asset to the service department
7/13/2019
Kelly P. VERIFIED CUSTOMER
Everything was great but why i was just wondering why yall dont yall vacuum the cars other places I go have gone before for oil changes vacuum and and washes .. but he did a great job
7/13/2019
Joan D. VERIFIED CUSTOMER
Cisco always takes wonderful care of me and my much beloved Pearl. I can count on him to insure I have foresight into all my servicing needs. Looking forward to many hundreds of thousands of miles!
7/13/2019
Katherine R. VERIFIED CUSTOMER
Francisco was great! I really appreciated him explaining everything to me and answering my questions honestly. I will keep coming back to Longo, because I feel I can trust him and the service I am getting. Thank you!
7/13/2019
Gina R. VERIFIED CUSTOMER
Your staff, from Michael to attendants working in the check-in and vehicle return area, was very helpful and thoughtful, I sincerely appreciate such quality customer service.
7/13/2019
Fawaz A. VERIFIED CUSTOMER
Doug was receptive and listened and provided the needed information. Vehicle service was completed promptly and on time.
7/13/2019
Cheryl C. VERIFIED CUSTOMER
David rocks!
7/13/2019
Nathan S. VERIFIED CUSTOMER
I will come back just because Mike did a great job.
The service was fast and I was out around 7:41 from a 7am service.
I will tell my friends and colleagues who are Toyota owners to get service from Mike because of his outstanding customer service and also being very respectful and professional.