Asked for 15,000 mile service and all that done was a list of “inspected”. I am VERY disappointed.
10/9/2019
Luis C. VERIFIED CUSTOMER
Good quality service, fast and easy
10/9/2019
Ira S. VERIFIED CUSTOMER
Great experience! Aaron was amazing and I appreciate James and Alex helping us close the deal!
Duke
10/9/2019
Kenneth R. VERIFIED CUSTOMER
Had to have a new battery installed , excellent job done
10/9/2019
ERIK J. VERIFIED CUSTOMER
Already bought a new 4Runner from y’all. Best damn car buying experience ever!
10/9/2019
Brena J. VERIFIED CUSTOMER
The gay wallace he is very polite and service gay attend to me
10/8/2019
Amy S. VERIFIED CUSTOMER
She’s the BEST OF THE BEST!! Customer service at its finest!
10/8/2019
Melvin P. VERIFIED CUSTOMER
Service appointment was quick and efficient
10/8/2019
Todd S. VERIFIED CUSTOMER
Seems like every time I come in for service, I find a previously nonexistant scratch on my vehicle after getting home. This is the second time in a row. And, this was the reason why I left Toyota Of Dallas. Disappointed. That said, Dakota Burns does a great job as Service rep.
10/8/2019
Greg S. VERIFIED CUSTOMER
Doug was great as always. I trust him to take care of me. He’s a great asset to your company.
10/8/2019
Ray W. VERIFIED CUSTOMER
Fast and courteous didn’t try and sell me on extra stuff.
10/7/2019
Horacio D. VERIFIED CUSTOMER
Great service
10/7/2019
Eric C. VERIFIED CUSTOMER
Ken is great always professional
10/7/2019
Susana P. VERIFIED CUSTOMER
Every time I take my car in for servicing it is washed for me. I dropped my car off at Longo for 6 hours and when I showed up to pick it up it had not been washed. I am extremely disappointed by the poor customer service this time around. I also let the young man know when I checked in that I was in a hurry and had to leave right away. He told me that my advisor would have the papers ready for me to sign quickly. No one ever called me up to sign papers and after waiting 10 minutes I had to approach another service advisor and ask him to print my paperwork so that I could sign and leave. All around bad experience this time.
10/7/2019
Michael A. VERIFIED CUSTOMER
Dakota was helpful, professional, informative and friendly, as always.
10/7/2019
Patrina B. VERIFIED CUSTOMER
Very Good Experience! Thank you Dakota!
10/6/2019
Michael G. VERIFIED CUSTOMER
Fantastic experience. In and out fast. Honest and trustworthy experience. Kenneth did an outstanding job explaining everything and answering my questions.
10/6/2019
Kartavya M. VERIFIED CUSTOMER
David did awesome job. He is the best.
10/6/2019
Victoria S. VERIFIED CUSTOMER
Dakota was great. I would just like to let you know that it surprises me that you put the drivers’ floor mat in the back and don’t put back when ready for me. Why not have a paper mat that you put in upon arrival. I know this is a very small thing but good service is all about the details. I have another issue but sounded so silly after I read it, it erased! If you want to know what it is, please call.