Kenneth was professional and courteous & handled my service well
10/21/2019
Chris E. VERIFIED CUSTOMER
No fault to Mike. But, the person who scheduled the service over the phone didn’t listen to what the problem was. They scheduled it for a visor check when I needed new factory installed door guards installed. You guys were lucky they you had ordered an errant set or I would ha e started taking my vehicle to another dealer. This isn’t the first time the problem statement was ignored.
10/21/2019
Lisa C. VERIFIED CUSTOMER
Would be great to vacuum car along with washing car. Thanks
10/20/2019
Seth M. VERIFIED CUSTOMER
It took me forever to check in for a simple oil change number one. And second, they left the whole damn oil bottle in my engine after. I had to bring it straight back from the pick up line so they could pull the complete bottle out and pressure wash my engine. Who knows how much damage it did to my belts and engine itself. Unbelievable. Owned Toyota’s for 20 years. Never been disappointed as I am today.
10/20/2019
RONALD W. VERIFIED CUSTOMER
Nice guy????????
10/20/2019
Debra L. VERIFIED CUSTOMER
Longo Toyota is a friendly professional informative dealership that I would recommend to anyone.
10/20/2019
Anthony I. VERIFIED CUSTOMER
Disappointing and deceptive.The Manager on duty didn’t even make serious attempt to resolve the matter and my serious complaint.In my nine years so far with Toyota,I have never been so disrespected and cheated.A painful decision to make moving forward, after several previous years of great experience,I will not likely be returning to Toyota for anything.
10/20/2019
Jeanne J. VERIFIED CUSTOMER
I feel very appreciated at Longo Toyota.
10/20/2019
Tonya W. VERIFIED CUSTOMER
Thank you
10/20/2019
Kent C. VERIFIED CUSTOMER
Excellent service and very helpful staff!!
Job well done by David A.!
10/20/2019
Shawn T. VERIFIED CUSTOMER
David was very informative of the entire service process, explained the issues and work being done professionally and he is a credit to the dealership.
10/20/2019
Cassie R. VERIFIED CUSTOMER
Thanks for everything David and Dakota!
10/20/2019
Justin Y. VERIFIED CUSTOMER
Cisco was great and helpful in getting my records transfered to your dealership. We're new to the area and we'll be back.
10/19/2019
MARK V. VERIFIED CUSTOMER
Great service and friendly
10/19/2019
Doug V. VERIFIED CUSTOMER
Doug has always been friendly and knowledgable to our family when bringing our vehicles in for repair. Everyone there is unbelievably service oriented and helpful.
10/19/2019
Scott B. VERIFIED CUSTOMER
I'm terrible with names but Amy must have been who I went on a test drive with and I feel very fortunate to have met her. She's like family, one of the nicest persons I've met in a long time. She gave very good directions on our test drive with plenty of lead time for upcoming turns and where we were heading for the entire trip. She was able to answer all of the questions I had about the vehicle we were driving. She did a fantastic job.
10/19/2019
Ralph C. VERIFIED CUSTOMER
Second time brought in for squealing brake sounds that can’t be replicated at time of visit but very evident.
10/19/2019
Curtis W. VERIFIED CUSTOMER
Received trade in appraisal while car was being serviced. Did a great job. Millie is an excellent service representative. Highly impressed
10/19/2019
Adolfo R. VERIFIED CUSTOMER
Worst service of my life. I was treated so badly I will never come back to you guys and I will post that in social media.