Mike did excellent. However I had to go back a second day to fix the problem with the Supra. The problem got fix. The car was cleaned since I took delivery on Saturday. For an unknown reason, after stating do not wash the car they took it thru the machine and scratched the paint. The car have damages on the body, glass, emblems and light. The paint will need correction. I’m heading to a paint correction expert in Dallas to get an estimate on how much it will take to fix this car. The shop manager recommended a body shop but this type pf damages requires am expert in order to prevent further damage. I will be back with an invoice for you guys to cover the repair.
11/30/2019
Erik G. VERIFIED CUSTOMER
After this experience, I will also call Cisco to help with my car. Made this very easy by doing all the legwork.
11/30/2019
Tom A. VERIFIED CUSTOMER
Doug Ranzer is awesome. Always a pleasure.
11/30/2019
KATHLEEN R. VERIFIED CUSTOMER
Longo is always a pleasure to work with!!!
11/29/2019
Fred H. VERIFIED CUSTOMER
Doug is always so helpful and pleasant to deal with.
11/29/2019
JONTHAN P. VERIFIED CUSTOMER
We didn’t work with an Amy Mcilroy. We worked with Bazlur and he did a great job.
11/28/2019
Thomas B. VERIFIED CUSTOMER
Great service as always from Doug Ranzer, Derek Owens, and the entire Longo team.
11/28/2019
Steven B. VERIFIED CUSTOMER
They didn’t know what was wrong with my Tundra with only 61k miles, wanted to charge me $1,000 for something that may or may not fix it. Then offered to put me through to a salesman to buy a new one. My Ford and Chevy trucks all lasted longer than this. Makes me wonder about Toyota all together.
11/28/2019
Ira S. VERIFIED CUSTOMER
On this Thanksgiving day, I’m very thankful for Longo, David Araujo, and all the team for taking care of me and my family!
11/28/2019
Jose R. VERIFIED CUSTOMER
David Araujo provide me with excellent costumer services, he was able to deliver the service in a timely manner while complying with my vehicle service needs. I am greatly appreciated to continue seeing people like this gentleman that took care of me as a costumer.
11/28/2019
Virginia C. VERIFIED CUSTOMER
Service was excellent!
11/28/2019
Stephen R. VERIFIED CUSTOMER
Kenneth was extremely helpful and friendly through all our interactions and took the time to explain to me what was done on my vehicle and cover the details of the multipoint inspection.
11/28/2019
Jake S. VERIFIED CUSTOMER
I made a mistake on my end and brought my truck in for Service but was unable to let it stay because I had a work issue come up. Doug took care of me as always and so did David. I'll be back for my oil change and some other services once I reach 10k. Thanks
11/28/2019
Irene R. VERIFIED CUSTOMER
Mr Mke is very respectful and calm to response and tell all the necessary needs of our vehicle. Thank you again.
11/28/2019
Minhas E. VERIFIED CUSTOMER
Excellent customer service
11/28/2019
Darrell P. VERIFIED CUSTOMER
I was satisfied with everything except I was told my truck would be washed and cleaned and it was not.
11/28/2019
James S. VERIFIED CUSTOMER
Doug kept me informed during my wait and was very personable in explaining the work that needed to be done.