Excellent job Michael,
Exceeded my expectations.
Lingo Toyota of Prosper #1
12/10/2019
Steve R. VERIFIED CUSTOMER
Service department does excellent job on my vehicles
12/10/2019
Randall R. VERIFIED CUSTOMER
Dakota did an excellent job. He is an asset to your company. Give that man a raise! (And no, I am not a relative of his.)
12/10/2019
Shannon G. VERIFIED CUSTOMER
I did not have an appointment and yet Doug Ranzer did a great job of greeting me politely and being happy to get me checked in. He estimated my wait time which was accurate. He then went over additional services needed in an informantive way and coordinated that being added. I appreciate the prompt, professional,and courteous customer service.
12/10/2019
Douglas C. VERIFIED CUSTOMER
Quick, friendly service!
12/10/2019
Mike G. VERIFIED CUSTOMER
I appreciate being worked in on short notice. The work performed on my vehicle was top-notch as always.
12/9/2019
Paul D. VERIFIED CUSTOMER
Francisco is great to work with
12/9/2019
DAN R. VERIFIED CUSTOMER
Required me following up with Service Manager. Was told our tires were not worn down enough to warrant replacement under TMNA lease. Then over the weekend I noticed several inches of the belting exposed on interior track of tires. It would appear that this was missed somehow during the multi-point inspection. This was extra unsettling as this is my wife’s vehicle and we were planning weather this week before a long drive back to California for the holiday.
I contacted Billy Monday morning and he picked up vehicle to get it taken care of.
12/9/2019
George M. VERIFIED CUSTOMER
Spotted oil stain on my headliner. Very upset.
12/9/2019
Simran M. VERIFIED CUSTOMER
David is awesome!
12/9/2019
Daniel K. VERIFIED CUSTOMER
Francisco is awesome and Daniel K
12/8/2019
Bruce C. VERIFIED CUSTOMER
Arrived for an appointment on Saturday to repair trunk to my Toyota Sienna. The parts had to be ordered and was told it arrived the Tuesday before 4 my appointment. Was told after work began that the parts you received was damaged and had to be reordered and I had to schedule another appointment to return next week after the new parts arrive.
Would have been nice if the parts were inspected prior to my arriving for my appointment to save me from the time and trouble of showing up for the appointment.
The service advisor was very professional and this comment should not reflect negatively on him.
12/8/2019
Pamela S. VERIFIED CUSTOMER
He’s always courteous and very helpful and doesn’t rush even though busy
12/8/2019
Fiona L. VERIFIED CUSTOMER
Only took about an hour! That’s awesome!
12/8/2019
Preston M. VERIFIED CUSTOMER
Doug da man. He fixed me up real good.
12/8/2019
Brenda H. VERIFIED CUSTOMER
having an appointment I believe the service shouldn’t have taken so long.
12/8/2019
Nicole B. VERIFIED CUSTOMER
Michael was completely amazing!
12/8/2019
Jennifer J. VERIFIED CUSTOMER
The service technician didn’t shut the hood after serving my Highlander. I didn’t notice until I saw the hood shaking violently while driving 60 mph. This created an unsafe driving situation. It also means my car went through car wash with the hood opened. I took the car back to service department and informed them the issue. Very disappointed.
12/8/2019
Larry C. VERIFIED CUSTOMER
Every time I bring my car to Longo, Dakota helps and makes me feel as if I am the most important customer. That is why, I sent my daughter to purchase her car from y'all.