Kenneth was very professional and friendly. He explained what needed to be done and what was done, and suggested some possible replacement for the tire now or during the next service. He did not pressure me to change the tire now, and I liked his approach.
1/21/2020
Jason H. VERIFIED CUSTOMER
Super helpful staff
1/21/2020
Leslie H. VERIFIED CUSTOMER
We worked with Doug in Service. He is wonderful. He was our favorite in McKinney was so happy to see him there! We will come to Prosper for service just because we really like working with him. The whole dealership was great all the way around. Very efficient and friendly.
1/21/2020
Bob W. VERIFIED CUSTOMER
Did have a problem trying to schedule appointment on the website. When I arrived you had no record and I had no indication it had not been scheduled
1/21/2020
Ken N. VERIFIED CUSTOMER
Kenneth was excellent and very professional. Could not have asked for a better representative to handle my vehicle issues.
1/21/2020
Melody L. VERIFIED CUSTOMER
My car was ready in the time estimated.
1/21/2020
Kapil R. VERIFIED CUSTOMER
Thanks
1/21/2020
Saipraveen P. VERIFIED CUSTOMER
Kenneth was courteous and helpful in explaining current and future maintenance items. Excellent service by the entire team.
I will come back to this location for all my vehicle needs
Regards
1/21/2020
Jennifer G. VERIFIED CUSTOMER
Thanks for making the process so simple.
1/21/2020
Patricia C. VERIFIED CUSTOMER
Doug does a great job!
1/21/2020
RYAN C. VERIFIED CUSTOMER
Dakota is always friendly and professional. I’ve referred family to Longo’s service due to Dakota.
1/21/2020
Rasoj T. VERIFIED CUSTOMER
Good
1/20/2020
Donna K. VERIFIED CUSTOMER
Very nice and professional and polite. Thank you Dakota
1/20/2020
Ryan L. VERIFIED CUSTOMER
Dakota was great.
1/20/2020
Melissa W. VERIFIED CUSTOMER
Great job and so courteous.
1/20/2020
Hamd M. VERIFIED CUSTOMER
I would like to mention here that I always look for Fransico whenever I come in. This is because he knows how to take care of his customers.
1/20/2020
Jeff M. VERIFIED CUSTOMER
My front parking sensor is not working. I told them them to diagnose and fix.
The tech said it worked. But when I picked up the vehicle it was still not working.... and Service Advisor agreed it was not working. Now I have to bring it back to the shop. Very disappointing and inefficient.