Doug was awesome and made the visit an extremely pleasant experience.
9/2/2020
Lauren S. VERIFIED CUSTOMER
Excellent service!
9/2/2020
John O. VERIFIED CUSTOMER
Having to wait over 2 hours for a tire rotation and checking fluids and had an appointment to get these done is a bit too long. I have never waited this long even when an oil change was included. I don’t know if this is normal here at this location, I have had quicker service at the Rockwall and Irving locations.
9/2/2020
Chelsea H. VERIFIED CUSTOMER
Service was quick and staff was friendly.
9/2/2020
Dan R. VERIFIED CUSTOMER
Weston did great. Give him a raise.
9/2/2020
Ed C. VERIFIED CUSTOMER
He provided top notch customer service!
9/2/2020
Sergio L. VERIFIED CUSTOMER
That is good quality
9/2/2020
Carol M. VERIFIED CUSTOMER
Excellent, Excellent, Excellent...that is my experience with Francisco Jimenez. He is understanding, extremely knowledgeable, personable all the while being down-to-earth. I cannot imagine going somewhere else. After I left Longo I made a special trip back to the Service Department to pick up a few more of his business cards to give out to friends and family and at wotk.
9/1/2020
Craig B. VERIFIED CUSTOMER
David is excellent as always! Great experience with Chad in finance and Karen in insurance as well! Thanks so much!! We love Longo!
9/1/2020
Stan M. VERIFIED CUSTOMER
Francisco did an outstanding job with my service. I am extremely satisfied.
9/1/2020
Jeffrey H. VERIFIED CUSTOMER
Sorry you must have the wrong customer. We just leased a new Tacoma. Great experience though!
9/1/2020
Joseph Raja. VERIFIED CUSTOMER
The explanation of service was very good, Last time I did in Toyota of Plano, I didn’t get explain by any one of them like what are the service going to be done today and after check out also I didn’t get any oral explanation and written one too, But here in Longo the service and Customer responsibility everything is very professional .
9/1/2020
Daniel M. VERIFIED CUSTOMER
Mr James did an excellent job of helping me to have my car serviced!
Thank you!
Daniel M
8/31/2020
Sultanali P. VERIFIED CUSTOMER
Always very helpful and caring.
8/31/2020
ELBA R. VERIFIED CUSTOMER
Kenneth went above and beyond to help speed up getting parts needed for repair of vehicle ASAP.
8/31/2020
Larry B. VERIFIED CUSTOMER
Frisco is the Best
8/31/2020
Sachin S. VERIFIED CUSTOMER
Requested report was not provided (yet) and car serviced but not washed. If u have many customers and that is resulting in bad service then don't take that many customers.
8/31/2020
Patrick M. VERIFIED CUSTOMER
Cisco explained everything to me and even worked me in after I missis my original appointment time.
8/31/2020
Michael L. VERIFIED CUSTOMER
David did a great job as always.
8/30/2020
Roshan P. VERIFIED CUSTOMER
David was very helpful and flexible in enabling what was needed.