Most professional and extremely courteous. Great job by all - including Cisco and also Dave helped me, too,
11/20/2020
Christopher R. VERIFIED CUSTOMER
Everything was great I felt I was tended to as a customer. However; I was in for an oil change... it turned into a 6 hour ordeal. Make sure all your technicians understand what they need to do prior to starting a process. Other than that great job.
11/19/2020
Amos R. VERIFIED CUSTOMER
Tnx for a wonderful service!
11/19/2020
Carlos L. VERIFIED CUSTOMER
Excellent service and attention
11/19/2020
BRANDON S. VERIFIED CUSTOMER
Chase was really helpful and friendly. Keep up the good work Longo.
11/19/2020
Nihyjii D. VERIFIED CUSTOMER
Thank you ???????? for helping me take care of my Tundra
11/19/2020
Wanda F. VERIFIED CUSTOMER
Weston did a great job keeping me informed.
Everything was great!
11/19/2020
STACI R. VERIFIED CUSTOMER
The level of customer service at the Prosper location is the reason we keep coming back! Weston was polite and helpful and so was the valet (I’m sorry I didn’t catch his name). Thanks again.
11/19/2020
Danny C. VERIFIED CUSTOMER
David was awesome!
11/19/2020
Diego O. VERIFIED CUSTOMER
Satisfied
11/19/2020
Robert F. VERIFIED CUSTOMER
Doug was not at service desk when I arrived for appointment. I waited in Husbands car for 15 minutes for him to call after I talked to another rep. No one called for over 1 1/2 Hours. He texted but did not leave his name and I had no idea if it was Doug or corporate. Actual service was great it was the check in that was the problem.
11/19/2020
Enrique A. VERIFIED CUSTOMER
Trusting sensitive components maintenance on my vehicle was a task I chose the dealer to do. My positive feedback is, from appointment setup through task completion and vehicle pickup, everything flowed just as I expected. I am very pleased of your team product.
11/18/2020
Suzanne D. VERIFIED CUSTOMER
Very satisfied!!
11/18/2020
Melinda P. VERIFIED CUSTOMER
Chase was awesome. He hooked my husband up with a cup of coffee and was super helpful. My husband was able to work while they services his truck.
11/18/2020
Mildred A. VERIFIED CUSTOMER
Great service with a friendly smile!
11/18/2020
Deborah B. VERIFIED CUSTOMER
Doug is dependable, thorough and hardworking. We really appreciate his great communication with us, not just explaining repairs but also keeping us updated on the status of repairs.
11/18/2020
ROB A. VERIFIED CUSTOMER
David is the most sincere service advisor I have ever dealt with. Very caring and practices superb active listening to my key concerns. Highly recommend David to be put in roles of increased responsibility and leadership. I will keep coming back to Longo Toyota because if him.
11/18/2020
MICHAEL M. VERIFIED CUSTOMER
Did not meet or have any interface with Kevin, David M was my contact and met Harvey, Karen, and Alex.
11/17/2020
John J. VERIFIED CUSTOMER
Very kind and so willing to help and answer every question. I always receive the best customer service from Longo Toyota Of Prosper !!