Chase was very friendly and helpful. He apologized for my long wait and was able to find a coupon that lowered my bill.
12/4/2020
James L. VERIFIED CUSTOMER
Hello I have a quick list of sub standard items on this truck
I like everyone at the dealership and was treated with respect and fairly.
However, I was told that the inspection would be done on it before I picked it up. Does this include registration or do I need to wait for the sticker?
Not a huge deal but still I thought I was supposed to get a full tank of gas
My bigger concern are as follows:
The safety systems seem to have multiple troubles
The stability control or VFC and more importantly the pre-collision warning system appear to be malfunctioning.
I am getting multiple warning lights already and have send the screenshots to Olumide Betiku
Also I get no Audible alert but I do get a icon lighting up to indicate if I am staying in line between the lines. It is my understanding that I should get some of the steering control on that too but I have to read more on that
Obviously the system errors indicate the safety systems are not doing well
I get some feedback on how we should resolve this on a brand new vehicle?
I would have thought even Toyotas reputation i would not encounter this level of safety problems On a 2021 vehicle
Please advise,
Greg Logsdon ****-****-xxxx
12/3/2020
FELIPE L. VERIFIED CUSTOMER
David was fantastic as was tracye Carter
12/3/2020
Alexksandr V. VERIFIED CUSTOMER
Thank you very much for excellent service that provide David. Aleksandr.
12/3/2020
Edzel C. VERIFIED CUSTOMER
Doug was very professional and polite. He had me checked in quickly and added a recall on airbag holder that I did not know. The car is running well and I will be bringing my other vehicles there are needed. Thank you
12/3/2020
Timothy T. VERIFIED CUSTOMER
Thank you for great service
12/3/2020
Mervin J. VERIFIED CUSTOMER
Very good job.
12/3/2020
Matt L. VERIFIED CUSTOMER
Great as always
12/3/2020
Enrique G. VERIFIED CUSTOMER
David did a fantastic job he took care of me he kept me informed about everything it was being done with my vehicle and I will return thank you
Joe ****
12/3/2020
Jeremy F. VERIFIED CUSTOMER
Kenneth and the staff at Longo are awesome! Love my 2020 Tacoma too.
12/3/2020
Mary H. VERIFIED CUSTOMER
Fast in and out. Treated with professionalism. Excellent experience.
12/3/2020
JOHN N. VERIFIED CUSTOMER
Original survey was terrible
12/3/2020
Saghar S. VERIFIED CUSTOMER
They didn’t rotate my tires and they said they did.. they also didn’t wash my car and they said they did!
12/3/2020
Christine J. VERIFIED CUSTOMER
I almost always have Doug when I get my car serviced and he is the best. Kind, informative and is consistent with making sure my car is taken care of. Fantastic employee. Overall great dealership. Everyone I interact with (socially distant) is nice and super helpful.
12/3/2020
Valerie L. VERIFIED CUSTOMER
Doug is a consummate professional. I was shocked at how quick & smooth the entire process went.
12/3/2020
JEFF S. VERIFIED CUSTOMER
Cisco did a great job! Glad to have him as my go to guy in service!
12/3/2020
Cheryl C. VERIFIED CUSTOMER
David is the absolute best. He is my guy and we will never take our cars anywhere else for service. Longo rocks!
12/2/2020
Udochukwu A. VERIFIED CUSTOMER
A team focused on quality customer satisfaction, I am impressed with the service delivery
12/2/2020
John K. VERIFIED CUSTOMER
David is great. Vehicle was promised in 90 minutes and delivered in 60
12/2/2020
Penny L. VERIFIED CUSTOMER
Weston Wallace is very mannerly and polite. I was very happy with my service today.