Valet was told not to wash my truck as I had just spent hours detailing it.. He agreed and said he would make a note for the service tech. When my truck was ready It had been washed. So when I got home I had to spend more time to clean the water spots off my truck. Probably not a big deal to most people but this truck is new to me and I am a detail person. David said next time I come in to see him and he would make sure to note any special instructions. Other than that my visit was very pleasant.
12/24/2020
Kristen J. VERIFIED CUSTOMER
Always satisfied with service at Longo. Very professional and courteous. Clean showroom as well
12/24/2020
Amy P. VERIFIED CUSTOMER
Mr James was helpful, listened and was considerate of my vehicle and my time.
12/24/2020
James N. VERIFIED CUSTOMER
David always takes great care on servicing my Tundra!!
12/24/2020
MARK L. VERIFIED CUSTOMER
David was very professional and polite, and let me know when my car would be ready.
12/24/2020
Melika A. VERIFIED CUSTOMER
Thank you for being fast and thank you for amazing cast
12/23/2020
DEBORAH F. VERIFIED CUSTOMER
Alway excellent service
12/23/2020
Marilyn N. VERIFIED CUSTOMER
Excellent
12/23/2020
Rick G. VERIFIED CUSTOMER
David A and Team did a great job with servicing our car today. Customer service was outstanding which I appreciate and hold in high regard. I will be a repeat Customer with this level of service. Thank you!!!
12/23/2020
Alan O. VERIFIED CUSTOMER
Cisco is awesome and kept me updated throughout my service.
12/23/2020
SANDRA E. VERIFIED CUSTOMER
This young person was really good at his job. You should promote him. I called Mr. Pan to tell him how good the person was.
12/23/2020
Harold W. VERIFIED CUSTOMER
As usual, treated with utmost respect, kept updated on progress, vehicle cleaned upon delivery
Kudos
12/23/2020
Tamara J. VERIFIED CUSTOMER
I responded earlier. I continue to receive great service from Longo. I truly appreciate that I’m always connected with the same service person, Doug. He’s aware of my concerns and makes sure he touches all the bases prior to my leaving the facility..
12/23/2020
Lisa M. VERIFIED CUSTOMER
David took care of everything and kept me updated on the status.
I feel confident that our 4 Runner was well taken care of.
12/23/2020
CHANEY M. VERIFIED CUSTOMER
Francisco is so easy to work with...he’s the best!!!
12/22/2020
Linda F. VERIFIED CUSTOMER
Na
12/22/2020
Debbie G. VERIFIED CUSTOMER
Doug is the best with personal care in an ever increasing automated approach.
12/22/2020
Rita M. VERIFIED CUSTOMER
Always great customer service, consistent and personal. The only thing I’d bring to your attention is the girl who answered the call spoke so fast I couldn’t understand what she said.
12/22/2020
Kayla G. VERIFIED CUSTOMER
Great service
12/22/2020
Enrique G. VERIFIED CUSTOMER
David did a fine job like he always does ,takes care of me and let me know when my vehicles ready go !!!