When I pulled up, David helped me immediately!! I absolutely loved that! I did not have to wait or felt like a number. Great service all the time. I also love that I was able to pay my invoice ahead of time. I have bought several cars from you guys because the service is always on point!! Thanks Serra Chevrolet!!!
10/28/2018
Beverly W. VERIFIED CUSTOMER
Had prearranged getting 4 new tires, checked in at 9:15 and was not finished until 1:45, granted also had rear brake pads replaced. Still seems like overlong time frame. Also when I got home and thought to check
tire pressure, 3 were at 50 and the fourth was at 37. Johnny did his job, know he has no control other than scheduling.
10/27/2018
John G. VERIFIED CUSTOMER
Friendly and quick. Quoted 2 hours and the work completed in 2 hours
10/27/2018
Karen B. VERIFIED CUSTOMER
I was told that all fluids would be checked and filled in when I got home they were not I had to fill all the fluids myself except for the oilAt least the order was filled to the right level
10/27/2018
Truida D. VERIFIED CUSTOMER
Johnny did great.
10/27/2018
Jon G. VERIFIED CUSTOMER
Always a huge help! Very friendly
10/26/2018
Michael H. VERIFIED CUSTOMER
Fast & friendly service!
10/26/2018
Dyson A. VERIFIED CUSTOMER
Johnny C is a pleasure to deal with. His service was most professional. He kept me updated on the progress of my car’s repair and was prompt to call me as soon it was ready. I would highly recommend him to any customer who needs work from your service dept.
10/26/2018
Jerry M. VERIFIED CUSTOMER
GREAT TEAM
10/25/2018
Kenneth S. VERIFIED CUSTOMER
Welcome. Johnny always listens to any of my concerns and does a great job at taking care of our vehicles. Johnny and David are 2 of the reasons we keep coming back to Serra.
10/25/2018
Robin E. VERIFIED CUSTOMER
Johnny Chenault went above and beyond in helping us out. Auto repairs are never a fun adventure but Johnny made it bearable and we certainly appreciate all his and his team's hard work and professionalism.
10/24/2018
Angie S. VERIFIED CUSTOMER
The technician that worked on my Traverse was extremely knowledgeable and my service was completed quickly and efficiently!
Thank you
10/24/2018
Larry C. VERIFIED CUSTOMER
Angela stayed involved in a tough situation. She took care of my problem very satisfactorily. Thanks
10/24/2018
Ann M. VERIFIED CUSTOMER
David was awesome and Chris Wilson is the best in the business
10/24/2018
Eddie T. VERIFIED CUSTOMER
Keep doing the good service
10/24/2018
Deborah F. VERIFIED CUSTOMER
I made an appointment for Tuesday XVI when I brought my car in they told me they wouldn't be able to work on it until the next day there's no reason an appointment should be taken if it cannot be addressed then it took until Friday and a call talkin to three people before I got to talk to Johnny and things were taken care of I have brought my car in since purchasing it years ago and I have never had an experience this bad before
10/22/2018
Bonny W. VERIFIED CUSTOMER
Very satisfied
10/21/2018
Michael H. VERIFIED CUSTOMER
My experience was ????????
10/21/2018
Jules D. VERIFIED CUSTOMER
Good job. Coffee, donuts and chicken biscuts in
Waiting room appreciated.