Win Hyundai Auto Repair Service

Miguel always delivers the best customer service and that's why I will continue to return to this facility for my vehicle's needs. Excellent professionalism at WIN Hyundai.

not fix still having problem

Good job Barry and auto mechanics tech

Very helpful and pleasant.

Mr. Barry always has the best customer service. He does a good job with helping the customer. I'm a very satisfied customer.

Extraordinary service by all staff members at Win HYUNDAI Carson. Very friendly, and knowledgeable staff that is ready to assist you with all your car needs on immediate arrival. Special recognition to Barry D. Albino who really goes out and beyond for the costumer.

Berry is a friendly person to talk to and a real salesman

It’s really nice meeting people like, Jose Luis Luna. He transmits good energy and I felt so welcome. He treated me like a family member.

Barry is great however it took too long to pick up my car today & it wasn't washed. This was not Barry's fault but your procedures should be more streamlined & customers should not have to wait for paperwork when they are told their car is "ready for pick up". The car should have been washed as it sat outside at your facility for over a week and was a mess! Barry offered to have it washed but it had already taken over an hour for me to pick up my car when it was "ready". I had to decline as I needed to get back to work. Once again, not Barry's fault but this should've been taken care before I arrived. Thank you.

Miguel was excellent to work with. I drive from West LA to Carson for service of my 2016 Hybrid Sonata because i know i can count on Miguel. He listens, is knowledgeable and makes sure the work is done well. Thank you Miguel !

Marisol is a excellent and professional service representative.

Service rep. Is great, knows what I wanted and very knowledgeable.

Luis was very helpful and took the time to explain the services performed to my car. He was awesome and I was completely satisfied with the service. Thanks!

Im satisfied withthe service Im provided when I'm there. But this 2012 Hyundai has had too many problems and I have to do without my car weeks at a time. Its very inconveniebt. I was there Oct 31-18 and spent over $700 and now it needs a new engine. Not right.

Barry was super nice. He made sure to accommodate me and my needs. Hand he got things done so I very much so appreciate what he did

The service was excellent as usual no complaints very quick

I do not currently own a Hyundai. The two vehicles I owned previously were serviced at WIN Hyundai Carson. We have replaced both of them with new cars from another manufacture (Toyota) and love them. Why am I getting text messages re the picking up of a vehicle I do not own? Is this another flaw in your record keeping at the dealership? We have experienced, with both cars that we had serviced at WIN Carson, mileage fraud. Our 2009 Santa Fe had higher mileage than actual and our 2002 Santa Fe also had reporting of not factual mileage. It was all reported to Hyundai USA and a case was opened. Nothing has become of it. Also, when I got the text message yesterday re “my vehicle”, I asked to be removed from your database. How come that was not completed in a timely manner? Also, when I called and asked today of why I was getting these texts and asked about not being contacted going forward, I was told by the receptionist that “I could simply ignore them”. That simply cannot be done; ignoring a problem does not make it go away. Please tell your receptionist that is the wrong term to tell a guest and the wrong attitude to take in a customer service environment. Please remove me and my phone number from any and all communications with your dealership. Thank you. Best, A. Almeida ****-****-xxxx

Marisol listened to my concerns and took care of business! She was great!

Once again Barry has exceeded all of the things he could possibly do for good service. Consistently and willingly provides great service! You guys have me for life!

Marisol was very helpful and stayed on top of the progress. Thanks