Today I was treated with respect, importance, and curtesy. James did a fine job. Thank you!
9/23/2017
CHERYL H. VERIFIED CUSTOMER
I have had many Rock chips repaired over the last 45 years of driving and this repair doesn't even look like it was touched. I will be taking it somewhere else to see if they can fix it. Very disappointed with this repair!
9/23/2017
Helen B. VERIFIED CUSTOMER
Great job thank you
9/21/2017
KAMALA T. VERIFIED CUSTOMER
Always excellent service. Have not been disappointed yet.
9/19/2017
BRUCE P. VERIFIED CUSTOMER
I understand not everyone is mechanical but to charge someone 69.95 to change a 15 dollar cabin air filter is a bit ridiculous. I just about **** when i overheard a service guy tell this little old lady that. Then found it extremely funny when i got my paperwork and it said mine failed funny thing is i changed it less than 2 weeks ago. Its as white as white can be and right on paperwork it says (found cabin/HEPA micro filter dirty) so i like your sales department but feel your service is crooked
9/19/2017
BETTY S. VERIFIED CUSTOMER
Cassandra was friendly, professional, & very helpful
She went out of her way to arrange a ride home, after I had
Initially declined one. She was juggling many people at the
same time, but remained cheerful & helpful!
9/19/2017
ROBERT B. VERIFIED CUSTOMER
Well done
9/19/2017
SUSAN M. VERIFIED CUSTOMER
James was great.
The only thing I was disappointed in was that my car didn't get vacuumed and I'm pretty sure it was hosed off and not actually washed.
9/18/2017
DONAVAN S. VERIFIED CUSTOMER
You guys are awesome.
9/17/2017
Michelle G. VERIFIED CUSTOMER
James is always very helpful and provides exemplary customer service.
9/17/2017
JUDY C. VERIFIED CUSTOMER
Everyone at **** Hannah Kia were extremely profession and helpful. They went above and beyond, from the parts department thru the service department, and got me back on the road as quickly as possible. I was very pleased and impressed by everyone there.
9/16/2017
Adam W. VERIFIED CUSTOMER
Great job
9/16/2017
DENA A. VERIFIED CUSTOMER
Most everything was great. However, part of my car didn't get washed...the roof. The sunroof was still filthy with ash. Maybe the person washing it was short. Lol. Other than that, things were great!
9/15/2017
ALICIA W. VERIFIED CUSTOMER
Zack was great! Very nice and helpful.
9/15/2017
Heidi N. VERIFIED CUSTOMER
James, was very efficient and courteous.
9/14/2017
Peter G. VERIFIED CUSTOMER
Thank you kassy. Great communication. Job well done
9/14/2017
Carmella J. VERIFIED CUSTOMER
Great job Cassie
9/14/2017
Ellis S. VERIFIED CUSTOMER
Cassandra was awesome.
9/14/2017
Clinton M. VERIFIED CUSTOMER
Zack said my pain problem was not covered under my warranty that it is only covered for 12,000 miles but it's covered for 36,000 and I only have 15,000 miles on my car so when I picked it up I'm going to have to bring it back. I have brought my car into the shop many times between this car and my previous car and evertime I come I end up having to come back for something and it's very frustrating