The exhaust part is on back order but the problem was found and
I’m confident it will be taken care of.
12/29/2017
Rick L. VERIFIED CUSTOMER
Teila did a great job! She was nice to talk with and handled our interaction professionally. I would like to work with her again next time I need to bring my truck in.
12/29/2017
Haley L. VERIFIED CUSTOMER
Thank you!
12/29/2017
CATHERINE F. VERIFIED CUSTOMER
Thank you for explaining things and making suggestions. Appreciate it!
12/29/2017
Shaun C. VERIFIED CUSTOMER
Its been a good experience.I'm glad i brought my truck to a Dodge dealership.
Allison did a good job of keeping me in the loop.
12/29/2017
Gary W. VERIFIED CUSTOMER
Alyssa was very helpful and followed threw on all questions and concerns that I had.
12/28/2017
Alex B. VERIFIED CUSTOMER
I have requested the appointment for recall issue a week before. The person who scheduled the recall told me that they need a week to order the part. When I arrived for the appointment. Nobody told me that the part did not arrive.
When I arrived the shuttle refused to take me to Battle Ground. I was foraced to rent car. In the evening Ms Grinde calked me and told me that the part would arrive first thing in the morning and will be installed right away. When i came in the morning I Ms Grinde told me that the part did not arrive. I was charged by enterprise another day fee for the extra day. This is a rip off!!!
12/28/2017
Jerry F. VERIFIED CUSTOMER
Fast friendly service all the way from the time i arrived to the time i left including the shuttle service.
12/28/2017
Roxanne F. VERIFIED CUSTOMER
Service was fast and professional
12/27/2017
Byron Y. VERIFIED CUSTOMER
Alyssa was very pleasant and professional. Helpful.
12/26/2017
Chad D. VERIFIED CUSTOMER
#rockstars
12/24/2017
James T. VERIFIED CUSTOMER
Dakota did an excellent job. Great customer service and attentiveness.
12/24/2017
Jason B. VERIFIED CUSTOMER
Alyssa was extremely kind and knowledgeable. She made sure that I had every question I asked was answered and explained to my satisfaction. She represented **** Hannah Dodge very well. She also went out f her way to get me the best possible pricing. I hope that I don’t have any further mechanical issues with my car, but if I do I hope that I get to work with Alyssa Frampton again.
12/24/2017
Lindsay C. VERIFIED CUSTOMER
I am so completely disappointed and frustrated with the service we received at **** Hannah. We bought a 2014 Toyota Camery Hybrid back in February. The check engine light came on last week, I called the service department to see where we needed to take the car, since it was a Toyota that we bought at a Chrysler dealership. I was told someone would get back to me within 20-30 min. with an answer, I never received a call back. So I call back again a couple of hours later and I was told to bring the car into the **** Hannah service department. And would need to wait 4 days for the earliest apt. After we dropped the car off the service department could and did nothing. We were informed that we had to take it to a Toyota dealership and that our service contract was transferable to any place. Now we have to wait another 6 days to get our car looked at. We are so unhappy with the service we received we will not recommend **** Hannah to anyone in the future.
12/24/2017
Jennifer J. VERIFIED CUSTOMER
Great service!
12/24/2017
Danielle M. VERIFIED CUSTOMER
She was great my concern is with the guys that worked on my car. The pressure light on my front tire shows low. I figured this would be checked since I was told I need new tires. Also I got my service paperwork along with another customers.
12/24/2017
Richard H. VERIFIED CUSTOMER
The only thing was wanted my car washed other then that was great.
12/23/2017
Miguel D. VERIFIED CUSTOMER
Na
12/23/2017
Quadree B. VERIFIED CUSTOMER
My tech was very helpful and done everything i needed
12/23/2017
Robin A. VERIFIED CUSTOMER
Thank you for the great and caring customer service. Even though I was late no one was stressed and my car took less than an hr for an oil change. Thank you Mary and team. Happy Holidays to all, and a posting and safe new year.