Lesli was very helpful and polite. The service was excellent and quick! I feel relieved this repair was done. Thanks for the comp car wash! Thanks again
5/23/2018
Stephanie M. VERIFIED CUSTOMER
Service was fast, friendly, and informative. Thank you!
5/23/2018
Dave M. VERIFIED CUSTOMER
Lesli, is energetic, knowledgeable & a true delight!
5/22/2018
Mike N. VERIFIED CUSTOMER
I'm a veteran and I have a VA card as proof, but I wasn't offered the 10 percent discount that is offered on your service website
5/22/2018
Monique J. VERIFIED CUSTOMER
Staff was friendly and helpful. They worked with me to ensure that the car maintenance was completed quickly enough so that I could leave at the time I indicated to them.
5/21/2018
Brigit P. VERIFIED CUSTOMER
Lesli is very knowledgeable and very professional.
5/20/2018
Drew C. VERIFIED CUSTOMER
Great service!
5/20/2018
Crista G. VERIFIED CUSTOMER
Great job, thank you!
5/20/2018
Jakob S. VERIFIED CUSTOMER
3 year maintenance price is a bit steep for an inspection, oil change, and tire rotation. Given Les Schwab does rotation and balancing for free when purchasing their tires this it strikes me as excessive to charge as much as you do for a relatively simple service.
5/20/2018
Sunni S. VERIFIED CUSTOMER
I was satisfied for the most part. Some of the staff in the morning were not particularly friendly, and I felt like I was being given some attitude because I showed up at 7am without an appointment. My check engine light had come on at 7pm the night before, and my car is less than two months old, so I feel like it was pretty reasonable for me to show up unannounced. That said, they did take my car and promptly solve the problem. The person who was not very friendly in the morning was much friendlier at pick up, so maybe they are just not a morning person... In any event, I don't actually need a follow-up call. Maybe you can just send a reminder to your team that they should be friendly to their customers with or without an appointment, and regardless of the time of day.
5/19/2018
Geoffrey D. VERIFIED CUSTOMER
Dan was great
5/19/2018
Michelle T. VERIFIED CUSTOMER
10/10 would repair again
5/19/2018
Ryan S. VERIFIED CUSTOMER
Noah is very kind and helpful!
5/19/2018
John A. VERIFIED CUSTOMER
The check-engine light came on within moments of driving away from **** Hannah. Would have loved not to have to make another trip.
5/19/2018
Mark G. VERIFIED CUSTOMER
I brought my car in for 20,000 mile service. The dealership provides a comfortable waiting room, where I was able to wait. Service was completed in about an hour. In addition to doing the service the dealership provided a detailed print-out of what they did, including a status report on the tires and brakes and when they may need to be replaced. The service was efficient and thorough and I was treated well by the staff.
5/18/2018
Anthony Q. VERIFIED CUSTOMER
Thank you Pablo and Dayton for making sure my replacement was taken care of. I’m glad to have worked with you both and hope to be out of omyour hair until just a regular maintenance. Thank you!
5/18/2018
Jessica M. VERIFIED CUSTOMER
Noah was great, gave me all the information up front and made sure that everything I needed was taken care of. Wonderful guy!
5/18/2018
Brian H. VERIFIED CUSTOMER
1. Online system "accepting or rejecting services" delayed the service an extra day.
2. After the first cold start after repairs, my CEL is back on again.
5/17/2018
Ronald C. VERIFIED CUSTOMER
We are very happy with the service we received from Lesli. She makes taking our vehicle in enjoyable.