I'm waiting on my part to come service desk great.
7/24/2017
George B. VERIFIED CUSTOMER
I just hope my car is in good shape now. I bought it used from a car dealership but it only had 24,300 miles on it so its practically brand new. But I have had problems ever since I got it two months ago.
7/23/2017
Steven S. VERIFIED CUSTOMER
Andy is very professional and was on top of repairs
7/23/2017
Anthony M. VERIFIED CUSTOMER
Andy is one of the best service customer service guys here at valley hi Kia nothing but good to say thanks Andy
7/23/2017
RAUL S. VERIFIED CUSTOMER
Mr. GAlvez was so helpful from start to finish he answer all my questions. I had another get experience with the service on my Kia Optima. Thank you David Galvez
7/23/2017
Adilene A. VERIFIED CUSTOMER
Very friendly and helpful guy. Helped me with all the services my car needed.
7/23/2017
Ann M. VERIFIED CUSTOMER
I was very pleased with Andy Wilson but unhappy that he couldn't reach his boss Jason with the issue that we had at the end, I feel that when a Superior can not be reach there should always be someone that can make a decision
7/23/2017
LUIS G. VERIFIED CUSTOMER
He was very professional and kind when he did my work order for my Kia im am really satisfied on my oil change the customer service he gave me was better than any Kia dealership I've been so far
7/22/2017
Florence R. VERIFIED CUSTOMER
EXCELLENT CUSTOMER SERVICE. MADE ME FEEL LIKE A PRIORTY CUSTOMER. EVEN WAITING AREA WAS VERY COMFORTABLE. EXPERIENCE TODAY MAKES ME WANT TO GO BACK. THANK YOU KIA
7/22/2017
Sachiko S. VERIFIED CUSTOMER
David is and has always been a so hopeful and professional it has always been a pleasant experience when David is there to help me
7/22/2017
Kalene B. VERIFIED CUSTOMER
It took longer then we were told. And now there is a clicking noise on the right side under the front passenger's feet area.
7/21/2017
Thomee D. VERIFIED CUSTOMER
Andy is always a pleasure to work with. He answers all my questions and explains them so I understand completely. Very polite and professional! I return to Kia in Victorville to work with the great staff there
7/21/2017
Bridgett H. VERIFIED CUSTOMER
Don't like the fact that Kia was trying to get me to spend unnecessary money. Had my car looked at by two other companies and my battery is fine.
7/21/2017
MINDA W. VERIFIED CUSTOMER
I didn't mind waiting while my Kia Soul was being worked on. Every one were helpful. Andy answers & explains everything that was needed to get done for the service that my car needs. I just wish I had some kind of coupon discount for the service rendered. ???? Thanks Andy!
7/21/2017
GILBERT M. VERIFIED CUSTOMER
Greatservice
7/21/2017
Fredrick Y. VERIFIED CUSTOMER
Stacey Keen is an asset to your company. However, you guys are sending out way too many surveys. It is becoming redundant.
7/20/2017
Shanna O. VERIFIED CUSTOMER
Everyone was extremely helpful! Even on the day of my new car breaking down! Gray the manager handled the situation and my anger very professional and quickly! The service department Andy and Jason kept me updated every day! Great team at Valley Hi :)
7/20/2017
Jennifer U. VERIFIED CUSTOMER
Was very happy with our service. Everyone was friendly and Stacey kept us well informed. We got our car back in a very timely manner
7/20/2017
Kimberley C. VERIFIED CUSTOMER
David Galvez was amazing.
He is a great asset to your company
The ladies at the check out desk where you pay your money need some customer service lessons. A simple thank you goes a long way. Don't just turn your back and walk away without telling the customer they are finished. Especially when the total bill is over $1300.00.
7/20/2017
Frank C. VERIFIED CUSTOMER
David was very kind and took great care of me. Excellent customer service!