Andy Patterson is super helpful always willing to answer any questions I have and I cannot put into words how great his customer service skills are keep up the good work Andy and thank you Valley Hi KIA
3/3/2021
Anthony S. VERIFIED CUSTOMER
1) Someone lost my paperwork 2) they accidentally charge me for a tire rotation 3) and they never called me when my car was finished.
3/3/2021
Nathaniel M. VERIFIED CUSTOMER
Andy Wilson was great help...
3/3/2021
Daryl M. VERIFIED CUSTOMER
Great job every time I comme in !
3/2/2021
LUPE T. VERIFIED CUSTOMER
Just wanted to say thank you andy,for being a great CSR and sending a text letting me know my vehicle was in good hands
2/28/2021
William T. VERIFIED CUSTOMER
Amazing, Amazing service advisor.
2/28/2021
Jessica M. VERIFIED CUSTOMER
Test drove my car 2 days now once on the freeway for a 52 mile trip after changing the catalytic converter per manufacturer recall and no issues so far. I'm happy. Thank you. Safe on the road again.
2/27/2021
CHARLOTTE H. VERIFIED CUSTOMER
I was very pleased with Andy Wilson’s customer service. He explained to me what they were going to do. His friendly and professional demeanor was someone that I could trust. That is what will keep me coming back for my cars services. Thank you so much!
2/27/2021
BYNUM H. VERIFIED CUSTOMER
Andy was very helpful and courteous and polite
2/27/2021
Angela Y. VERIFIED CUSTOMER
Easy check in. I was out in an hour.
2/27/2021
Vincent R. VERIFIED CUSTOMER
Had a very pleasant experience with Stacy
2/27/2021
JESSE M. VERIFIED CUSTOMER
I barely have any oil
2/27/2021
TAMRASETTA M. VERIFIED CUSTOMER
Stacey is a very friendly, likeable kind person. She is reassuring and gives the best advice about my vehicle. She makes me feel comfortable about leaving my car there for the repairs. Thanks Stacey!
2/26/2021
Tynisa F. VERIFIED CUSTOMER
She was knowledgeable, helped with additional pricing for recommendations needed for service and had great customer service.
2/26/2021
Andrew P. VERIFIED CUSTOMER
Stacey was very welcoming and friendly. Kept me up to date on the status of my vehicle and all round did a great job. I was in and out in less than an hour.
2/26/2021
JENNIFER M. VERIFIED CUSTOMER
Brenda and the service staff that I interacted with were very friendly and very very helpful! Kia always gets 5 stars from me!!!
2/26/2021
Teri N. VERIFIED CUSTOMER
She is always nice. Thanks
2/26/2021
Fred V. VERIFIED CUSTOMER
Stacy did a great job with the service provided!!!
2/26/2021
Christopher T. VERIFIED CUSTOMER
Stacy has been great and is a good representative for this company. I asked for a diagnostic on some troubles I was having with my Kia spectra. After the diagnostics I gave the go-ahead to fix certain things about the car. after I paid and drove back home I noticed a problem that did not exist prior to me giving my car to the service department. I've called Stacy and she has assured me that the issue will be fixed if I take the vehicle back to the Kia dealership the next day. I intend on doing so. Stacy has done nothing wrong the issue stems from the mechanic not doing thorough checks before releasing the vehicle.
2/26/2021
Richard S. VERIFIED CUSTOMER
Andy is another stellar advisor I've had the pleasure to work with. With him, Stacy and Brenda I've always felt extremely well taken care of. Additionally, best mechanics. Both me and my mother-in-law bring our vehicles to you and never had a problem and never sold anything we didn't actually need. Thanks for the integrity and great customer service.