Yes he was very good and very satisfied with his service
3/13/2018
DOLORES P. VERIFIED CUSTOMER
Yes. Very satisfied with the service Stacey Keen provided for me while having my 2017 Kia Sorrento serviced today. Very satisfied with the amount of time it took to complete my routine maintenance on my vehicle.
3/13/2018
DONNA M. VERIFIED CUSTOMER
Loved the new building
3/13/2018
GARY H. VERIFIED CUSTOMER
Always get great service st Kia. Andy is top notch and takes the time to listen to needs and takes of the problem/situation. Never had a problem dealing with over many years
3/13/2018
Leonore B. VERIFIED CUSTOMER
Appreciated David’s efforts. Although it took a long time for service to complete it was within reason thus my satisfaction. David’s awareness of the client’s needs are supreme and commendable as I witnessed that days with other clients. I was extremely impressed with him. Also very impressed with the new site (my first visit to new place) . Was easily assessable and service area flowed smoothly (in and out traffic).
3/12/2018
Kim C. VERIFIED CUSTOMER
Great service went that extra mile for us
3/12/2018
Rebecca A. VERIFIED CUSTOMER
Andy went way above and beyond expectations. Thank you for making my day better
3/11/2018
Ronald K. VERIFIED CUSTOMER
Andy always goes above and beyond to provide great service, this time was no different. I appreciate how he treats his customers like family!
3/11/2018
Jose L. VERIFIED CUSTOMER
Service was great.
3/11/2018
Laurie M. VERIFIED CUSTOMER
Having issues with my climate control that still need to be addressed. Car was not washed as I expected because it had started to rain. Was not told when I should return for my next service. It's a Niro hybrid so not sure what the frequency is.
3/11/2018
Andrea D. VERIFIED CUSTOMER
It was a pleasure to visit your new location. I was very satisfied with the service that I received from Andy Wilson. He is very personable and attentive.
3/11/2018
Phyllis S. VERIFIED CUSTOMER
A young man named David helped me and was super nice! Thank you David! Also was wonderful to see Darrell who sold me my car.
3/10/2018
Susan S. VERIFIED CUSTOMER
Andy P. Is a very helpful, friendly and knowledgeable as our service agent. You are fortunate to have him as a employee of yours. We have been servicing our car with your department for 4 years and appreciate receiving discounts for oil changes when available. Thank Andy again for his excellent service . THANK YOU ! Sincerely Robert Stekkinger
3/10/2018
Gilbert S. VERIFIED CUSTOMER
Great attitude,knowledgeable,
3/10/2018
Thomas G. VERIFIED CUSTOMER
Great service and love the new facility.
3/10/2018
Amethyst G. VERIFIED CUSTOMER
This was my first time going to the victorville location. I have always went to the fontana lovation and I think Im going to keep going to the fontana location. I wanted to use a coupon for the first time and I didnt jnow I was suppose to show that first because they barely talk and if they do talk to you its in a way that they are telling you what to do in a demanding way not asking the customer what they want done. Also when I picked up my car they told me to go to the cashier and one of the ladys was so rude she has the worse customer service and then she started saying how customers are so rude to her but she was the one who has attitude. Then she answers her cell phone and has a full on conversation with someone and doesnt even care that theirs a line of people waiting. Then the manager and employees were yelling at each other in a office about a mistake they all made and I just think thats unprofessional. Overall it wasnt the greatest experience and I rather go to the fontana location where they are friendlier and have great customer service.
3/9/2018
Helen T. VERIFIED CUSTOMER
Excellent Service
3/9/2018
Michelle W. VERIFIED CUSTOMER
She was very professional and informative. Was very pleased with her knowledge of the products. And was just overall a good representation of customer service. Thank you for such a wonderful experience!!!!