She was very kind and energetic person, She continually updated me on my vehicles status which I appreciated very much. It was just a different experience than other Kia dealerships. Well done!
5/25/2019
Antionette C. VERIFIED CUSTOMER
I always come in and see William to have my car for service he's a very thorough polite gentleman. He will let you know what's going on with your vehicle what needs to be fixes. The options they have their KIA financing to help you pay for anything that you can't afford. This gentleman knows his job that's why I always come back to see William keep up the good work. 5 STARS IN MY BOOK
5/25/2019
VINCENTE G. VERIFIED CUSTOMER
Very helpful crew polite and very friendly
5/25/2019
Janet C. VERIFIED CUSTOMER
Service was excellent
5/25/2019
Wanda L. VERIFIED CUSTOMER
It was ok I was waiting to long but it was fine.
5/25/2019
Morgan H. VERIFIED CUSTOMER
2nd time coming to valley hi Kia for my car services. I can trust them. Andy was very helpful when I signed in. And the wait was comfortable and easy
5/25/2019
PETE G. VERIFIED CUSTOMER
Great job.Andy however when I walk in the office looking for help..their was a man that didnt acknowledge he stood their look like he had better things to do than help me 5min later.send me to Andy he could learn better customer service from Andy
5/24/2019
Bobby H. VERIFIED CUSTOMER
Very nice young lady
5/24/2019
JAMES B. VERIFIED CUSTOMER
I have a warranty that allows me to get a rental vehicle and I never was given one assisted in that regard until I brought it up after Kia had my vehicle for 3 days. Then I go to the Hertz rental the day before I get my vehicle returned to me and Hertz tells me I have to give them a $50.00 dollar deposit that valley Kia never told me about. Why am I paying for an extended warranty that gives me a free rental if valley Kia is working on my personal vehicle. Then it took valley Kia 2 day to figure out why the engine light was on in my vehicle. So I was out of a vehicle for three days and they made a mistake and overcharge my credit card when I went to pay to receive my vehicle. It was a horrible experience and I would never buy a vehicle from valley Kia again. People go to the Nissan dealer
5/24/2019
Marsha B. VERIFIED CUSTOMER
William provided excellent service.
5/24/2019
Kathleen P. VERIFIED CUSTOMER
He just helped me confirm my Odo mileage for the Kia gas mileage
5/24/2019
Willie M. VERIFIED CUSTOMER
Good service and the wait was not long.
5/23/2019
Hector H. VERIFIED CUSTOMER
Excellent
5/23/2019
Orlando M. VERIFIED CUSTOMER
Brenda Serrano was very helpful and made my visit at your dealership very efficient. I left with satisfaction that all issues with my car were taken care of. Thank you.
5/23/2019
BERN G. VERIFIED CUSTOMER
Excellent service from Andy and the person who repaired the car.
5/22/2019
Charlotte S. VERIFIED CUSTOMER
Stacey was very pleasant to deal with and made sure my experience with the service department was a happy one.
5/22/2019
SANDRA I. VERIFIED CUSTOMER
They should never wash my car it was so slappy it was better before
5/22/2019
Diana G. VERIFIED CUSTOMER
It was great
5/22/2019
PATRICIA J. VERIFIED CUSTOMER
I will never take my car anywhere else totally happy with the service and the friendly faces I get from Valley hi Kia one of the best places ever