Bryan jones has the best customer service. He knew that it would be a good 1 hour to fix my truck. So he ask me what I wanted while waiting and I said some fresh coffee. Lo and behold I got my fresh coffee. My tire was replaced and I got some good coffee. Yay me.
5/3/2017
Raymond K. VERIFIED CUSTOMER
Dave is awesome I was in the area and my check engine light was on so I called him and he got it taken care of in a couple hours ! I love Sutton Ford !
5/3/2017
Terrence T. VERIFIED CUSTOMER
I've dealt with Melissa LeBran every time I've had to get service on one of my 4 Lincolns and she ensures that I get the best professional service possible.
5/3/2017
Gregory B. VERIFIED CUSTOMER
Thanks
5/2/2017
David L. VERIFIED CUSTOMER
None of my scratches were taken out or removed
5/2/2017
Richard H. VERIFIED CUSTOMER
Everything just fine great dealership Melissa is grreat
5/2/2017
Arvon P. VERIFIED CUSTOMER
Great Job!!!
5/2/2017
Romara C. VERIFIED CUSTOMER
Happy
5/1/2017
William B. VERIFIED CUSTOMER
Very informative and very professional
4/30/2017
Aham S. VERIFIED CUSTOMER
She is always polite and professional.
4/30/2017
Diana P. VERIFIED CUSTOMER
Bryan was polite, kind, professional. He represents the company very well.
4/30/2017
James C. VERIFIED CUSTOMER
Jillian is awesome! The service to my vehicle continues to be the best! Quality care and quality information is the best with your Organization.
4/30/2017
Constance J. VERIFIED CUSTOMER
Melissa Lebron always goes the extra mile to answer my questions and be helpful. I work as an OR nurse in a busy level one trauma center in Chicago. My timing in being able to get my car in to be serviced is a challenge; Melissa is so accommodating and understands the crunch I'm in during the week. She continues to treat me and my 2010 MKX in a professional kind manner; that's what I love most about the customer service at Sutton Ford.
4/29/2017
Alberto G. VERIFIED CUSTOMER
I had a few things added to my new vehicle
and brought it home that evening and put it in my garage. The following morning my son noticed some damage to the driver's door handle. It was cracked.
It was not like that when I left it there to be worked on.
I took it there to have the center caps my rims had missing installed today and the service person took pictures to show his boss on monday.I am hoping they will repair the damage as soon as possible.
4/29/2017
Erik B. VERIFIED CUSTOMER
Thank you. Job well done.
4/29/2017
Kim G. VERIFIED CUSTOMER
positive experience working with Dave Pleckham.
4/29/2017
George P. VERIFIED CUSTOMER
Great setup and great keeping me informed along the way!!
4/28/2017
Christopher M. VERIFIED CUSTOMER
I love your service and I appreciate your team, n the pick n the delivery service.
4/28/2017
Ines M. VERIFIED CUSTOMER
Melissa always gets the job done right.
4/28/2017
Matchmaker Realestate. VERIFIED CUSTOMER
Melissa was very attentive and provided a rental car because of the part had to be replaced.