Gloria’s customer service was excellent! She had my issue resolved in 48 hours.
10/13/2025
Damien J. VERIFIED CUSTOMER
Excellent service
10/12/2025
Deatra H. VERIFIED CUSTOMER
Great Customer Service Always.
10/12/2025
Estelle R. VERIFIED CUSTOMER
Always ???? percent
10/12/2025
Jack T. VERIFIED CUSTOMER
Melissa is a great asset to your dealership. She has great customer skills and provides great customer service!
10/11/2025
Sandra Beuten. VERIFIED CUSTOMER
Jillian is always so helpful, friendly and accommodating to our schedule. She is amazing!
10/11/2025
Dana N. VERIFIED CUSTOMER
I had a 9:15 appointment for an oil change, didn't get my car done until 1:00. I don't feel 4 hours is appropriate. They apologized and said everyone came in at once, I don't know if they overbooked or people came in earlier than scheduled appointments either way this was unacceptable to me .
10/11/2025
Raven M. VERIFIED CUSTOMER
Jason helped me so much by making room in the schedule so that I can get a new battery.
10/10/2025
Yvette C. VERIFIED CUSTOMER
Bryan Jones was very personable and if keep me informed of the Progress of the completion process! Job Well done!
10/10/2025
William P. VERIFIED CUSTOMER
The service today at Sutton Ford was EXCELLENT!
Our car was serviced with Auto Butler and looks brand new!! Thank you Bryan & Sutton Ford!!
10/10/2025
Richard B. VERIFIED CUSTOMER
Very fast and great service. All the employees were very helpful and friendly.
10/10/2025
Patricia . VERIFIED CUSTOMER
Drop my car off at 8:25 for an oil change. Had to call at 2 because no one ever called and said it was ready. After that I was told they would pick me up. Waited until 4:30 no
One ever showed. Had to get a neighbor to bring me to pick up my Car . Very disappointed in the customer service provided today.
10/10/2025
Andrew B. VERIFIED CUSTOMER
N/ A
10/9/2025
Robert S. VERIFIED CUSTOMER
Greeted as soon as I entered and asked what I needed. Explained the services that were needed and approximate cost of services. Then told approximate time services will take.
10/9/2025
Zachary L. VERIFIED CUSTOMER
No issues, thanks
10/8/2025
Sybil P. VERIFIED CUSTOMER
Since Jason has become my Service Advisor for about 2 years, I think he has been exactly that my Service Advisor.I can talk to him, he actually listens, makes recommendations, and we move forward. He is always professional and above all respectful.
10/8/2025
Latishea N. VERIFIED CUSTOMER
Service provided was great.
10/8/2025
Arties B. VERIFIED CUSTOMER
She was very courteous and professional I enjoyed our interaction.
10/8/2025
Francine A. VERIFIED CUSTOMER
Staff is knowledgeable, presents kind and friendly….