Kyle did a great job and was very responsive to my service request.
4/20/2017
Paul S. VERIFIED CUSTOMER
Excellent service and 5 STARS go to our Service Writer who professionally and courteously guided us through the whole process while encouraging us to enjoy some of your complimentary donuts and coffee--delicious way to calm this early morning beast. Car was CLEANED and delivered as promised and on time! Your thorough inspection and complete "go-through" assured us of a truly safe and dependable drive! Thank you Hardin Hyundai for a truly 5 STAR experience!!!
4/19/2017
Angela Q. VERIFIED CUSTOMER
Mr. Ayala was by far thee most professional and courteous advisor I have come across. I have called other dealerships in the area and have found their lack of professionalism and customer service very worrisome. I would not want to take my business to a dealership that does not care for their customers concerns. Mr Ayala was pleasant, explained details to me and made sure I had all my questions answered before I left!!!
4/19/2017
Laberta M. VERIFIED CUSTOMER
Your service providers are always doing their best to help me anyway they are able.
4/19/2017
Mary S. VERIFIED CUSTOMER
Hardin Hyundai's service department is the best. I would not take my Hyundai to any other dealership for servicing. Keep it up.
4/19/2017
William B. VERIFIED CUSTOMER
Brought car to dealer for excessive oil consumption and oil change. Told car would be ready Tuesday afternoon. Got call late Tuesday that the oil consumption was due to the weight of oil being used and a special weight oil needed to be put in vehicle at a cost of 10 dollars a quart. I was not satisfied with this response and asked to speak with service mgr. got a call from Rudy the service mgr and he said they would change the oil and seal the engine and I was to drive the vehicle 500 miles and bring the vehicle back and they would record the consumption level. This made sense and I now felt the proper steps were being taken. I told Ruben I would pick up the vehicle on Monday April 17th.
When I arrived the vehicle was brought out, it was dirty and had bird crap on it from sitting got 4 day, but worse yet the engine was misfiring and the check engine like was on. Obviously the vehicle had/has issues. The car was taken back to the mechanic and 45 minutes later given back to me, it was also washed.needless to say, my oil consumption issue has me concerned and my confidence level is not high about getting the issue resolved but will bring the vehicle back as requested. Feel free to contact me with any questions or clarification you need
4/19/2017
Michelle C. VERIFIED CUSTOMER
Thank you Matt!
4/19/2017
Min Su. VERIFIED CUSTOMER
Mario from service is the Best service manager we know! He is always quick and accurate with our services! My husband and I have 2 Hyundai cars Santa Fe and Sonata) and we always take our cars to Hardin Hyundai so we can get an excellent service from Mario R.
4/19/2017
Maria E. VERIFIED CUSTOMER
Great Customer service
4/19/2017
Maggie D. VERIFIED CUSTOMER
Matthew is always awesome!
4/18/2017
Angelica Z. VERIFIED CUSTOMER
Very fast and friendly service. Couldn't be happier.
4/18/2017
Donna W. VERIFIED CUSTOMER
It is always a pleasure to work with Leonel. He tries very hard to make sure the job is down well.
4/18/2017
Lorraine W. VERIFIED CUSTOMER
The work was done very quick & Mathew was very responsive to my call.
4/18/2017
Lauren F. VERIFIED CUSTOMER
Kyle was very helpful and polite and was kind enough to offer a coupon towards my services today (a little bit always helps!) I really appreciated it... you guys always take care of me when I come in.
4/18/2017
Dianne M. VERIFIED CUSTOMER
The service was very good and efficient.
4/18/2017
Jolayna H. VERIFIED CUSTOMER
Very personable!
4/18/2017
Jesus R. VERIFIED CUSTOMER
Excellent work!
4/17/2017
Agustin V. VERIFIED CUSTOMER
Job was perform correctly and effeciently. Thank you
4/17/2017
Delfina B. VERIFIED CUSTOMER
Friendly, courteous and prompt service.
4/16/2017
Dolores P. VERIFIED CUSTOMER
Leonel was very polite and made sure I was comfortable while waiting. He let me know that the car would be ready in 10 mins & if I needed anything else. dp