David is amazing, second visit to this dealership since I purchased my vehicle. He explains everything very thoroughly and always makes sure to ask if I have any questions. Communication is great, always keeps me updated. Everyone is super friendly! Lexus you have really exceeded my expectations!
3/27/2019
John Y. VERIFIED CUSTOMER
Great service as always!!! But regarding loaner cars, need to find an alternate solution and tone down on the huge obscene bumper stickers.
3/27/2019
Esteban C. VERIFIED CUSTOMER
Pretty good attention fast service good courtesy
3/27/2019
Patricia D. VERIFIED CUSTOMER
As usual Ms Nam was her professional self. She
Is so good at keeping me informed.
She returns calls in a timely fashion which is my opinion
Is not practiced much anymore.
3/27/2019
WEI L. VERIFIED CUSTOMER
Very service and short wait!!
3/27/2019
Huanjung Y. VERIFIED CUSTOMER
Pleasant experiences.
3/27/2019
NANCY A. VERIFIED CUSTOMER
Great service with a smile. Thank you!
3/27/2019
AUSTIN K. VERIFIED CUSTOMER
I got home and tested my vehicle, only to find out my vehicle does not operate as promised. I was under the assumption it would.
3/27/2019
Susan V. VERIFIED CUSTOMER
Robin was great. He kept us informed and was extremely helpful.
3/27/2019
William F. VERIFIED CUSTOMER
Excellent customer care.
3/26/2019
MARIA P. VERIFIED CUSTOMER
Great job as usual!!
3/26/2019
Chunguang N. VERIFIED CUSTOMER
Nobody clean under back seat at all. Still very dirty
3/26/2019
Jose T. VERIFIED CUSTOMER
Very good
3/26/2019
Monita S. VERIFIED CUSTOMER
As always, Edgar went over and beyond to ensure my service was handled accordingly and in timely manner. I’m very appreciative of edgars assistance, which is why I come to Longo Lexus for service. Thank you.
3/26/2019
Crystal B. VERIFIED CUSTOMER
Best service
3/26/2019
Hovhannes M. VERIFIED CUSTOMER
Great customer service!
3/26/2019
Reiko N. VERIFIED CUSTOMER
I’m very happy with my clerk named Francis Saldan
He has helped me and my daughter up our first Lexus’s and we continue to take our car to service there.
3/26/2019
Roger D. VERIFIED CUSTOMER
Excellent service, Francis Saldana is a great Service Advisor. He gave me detailed information on what service my Lexus needed.