My steering wheel was scratched by the repair technician
6/2/2019
Terry B. VERIFIED CUSTOMER
GOOD SERVICE
6/2/2019
ALICE K. VERIFIED CUSTOMER
He is always courteous, friendly, helpful and makes sure he has a car reserved for me if I choose not to wait. He keeps me updated throughout the serving of my vehicle and he explains all anticipated charges.
He makes it a pleasant experience for me.and anticipates my travel distance and time from the desert. It is because of Kelly and the experience I had with purchase of my vehicle that I maintain loyalty to Longo Lexus even though I could get my vehicle serviced locally in Cathedral City.
6/2/2019
Joyce W. VERIFIED CUSTOMER
Honest! Also, service was faster! I don’t have to wait 3-4 hours just for a basic maintenance service.
6/2/2019
MARY C. VERIFIED CUSTOMER
She was most courteous, friendly and helpful. Wonderful customer service!
6/2/2019
PENELOPE C. VERIFIED CUSTOMER
Beau Ly was friendly, knowledgeable and helpful as always! One of the reasons that we drive a distance to Longo for services.
6/2/2019
Paymaneh M. VERIFIED CUSTOMER
Very helpful service rep.
6/2/2019
FLORENCIO P. VERIFIED CUSTOMER
Very professional, precise in explaining current status of our service plan.
A pain-free experience and piece of mind with our Lexus.
6/2/2019
Uriel S. VERIFIED CUSTOMER
David was more than helpful. Really accommodate my needs and picky ness towards my vehicle. Checking with me at any step towards working on my car.
6/2/2019
Avedis K. VERIFIED CUSTOMER
As always the communication was at its highest level as well the hospitality provide by the entire team at Longo Lexus IS always amazing.!
6/2/2019
Martha M. VERIFIED CUSTOMER
Excellent customer service
,also Mr Cris Cucuta at parts dept. very excellent customer service Thanks
6/1/2019
Peter P. VERIFIED CUSTOMER
Great professional service was provided. Very timely and no delayed as expected from a great dealership! Keep up the great work! Thanks!
6/1/2019
Paul C. VERIFIED CUSTOMER
James done a great job to take care of car service. I like his honesty, sincerely and attitudes.
6/1/2019
Michael R. VERIFIED CUSTOMER
Exceptional knowledge shared in a personable and professional manner as I have come to expect from Longo. Service was efficient and as estimated; both in time and money. It’s a pleasure and have scheduled my other Lexus for service based upon my interaction with Francis.
6/1/2019
Iliana M. VERIFIED CUSTOMER
Always very helpful and knowledgeable.
Thank you
6/1/2019
Ken H. VERIFIED CUSTOMER
Man Wong was very professional and detail. My car was fixed and he notify me after the work are done. Thank you for fast service.
6/1/2019
Adoracion S. VERIFIED CUSTOMER
Francis has been my service advisor for the 4 Lexus cars I’ve owned. His outstanding and exceptional service thru the years had me back owning a Lexus car.
6/1/2019
Dianne K. VERIFIED CUSTOMER
He was very courteous. I will be coming back in next also.