Jackelyne was great! Given that I had hardly driven my car due to the pandemic she was able to receive approval on my service after 30 months. I sincerely appreciate it! She was also attentive and followed up with me to make sure I was able to pick up my car after 5pm. Thank you Jackelyn! So thankful for all that you did!
9/6/2021
Patty H. VERIFIED CUSTOMER
Awesome
9/6/2021
Pauline G. VERIFIED CUSTOMER
Michael did an excellent job at making the process easy, efficient, and timely
He provided excellent customer service.
9/6/2021
Marlon G. VERIFIED CUSTOMER
I'm satisfied with the service but I hope they didn't wash the car at all. There's so much product residue specially the tire dressings they put that goes all over on the body panels when I got home. I have to wash the entire car again. Other than that, I am pleased with the service.
9/6/2021
Isidro O. VERIFIED CUSTOMER
Great service and experience at lingo every time. Thanks to Jennifer Lew for always going above an beyond.
9/6/2021
Ryan T. VERIFIED CUSTOMER
The staff listened to my concern and my car was serviced in no time. I enjoyed the complimentary beverage and pastry.
9/6/2021
Sue K. VERIFIED CUSTOMER
Jackelyne was professional and very nice. Got me in and out during Labor Day weekend in no time.
9/6/2021
Richard T. VERIFIED CUSTOMER
Excellent as always
9/6/2021
Nolan C. VERIFIED CUSTOMER
Robin is great and the reason I keep coming back to Longo and a large reason why I may choose a Lexus as my next vehicle.
9/6/2021
Perry W. VERIFIED CUSTOMER
I love the experience
9/6/2021
Dina P. VERIFIED CUSTOMER
Outstanding Service
9/6/2021
John S. VERIFIED CUSTOMER
My service agent, Francis was incredible. Such great service.
9/6/2021
William M. VERIFIED CUSTOMER
Great job as always.
9/5/2021
Janice V. VERIFIED CUSTOMER
Kelly did a great job
9/5/2021
Agustin B. VERIFIED CUSTOMER
Beau kept me updated on my vehicle and explained everything that was done to it. I really appreciate the customer service.
9/5/2021
John S. VERIFIED CUSTOMER
I went there last Friday for a tire rotatation. Not only it took them 5 hrs to do which the representative said that he will try he’s best to get me out soon. They charge me twice for the service when I checked my bank account. Mind you I waited patiently not asking for a Uber or Lyft the guy said we don’t have loaner cars but on your lot you guys have a ton of it. When I got my car around 5 pm not only did I notice dings and scratch to my car but the car wash they did was messy. I should have told them not to do any car wash. I tried calling the representative on my way home but no answer from them. Never ever coming back such a bad experience. Pls call me on my number ****-****-xxxx to dispute the double charge
9/5/2021
Patti H. VERIFIED CUSTOMER
Chief/Reader Jennifer is a nice service consultant. Sometimes come out impolite word can not be understandable.
9/5/2021
Cheryl H. VERIFIED CUSTOMER
Francis was great, knowledgeable and efficient!!
9/5/2021
Chris L. VERIFIED CUSTOMER
Excellent service from Kelly, as usual. Much appreciated for the prompt and timely service! Thanks again Kelly!
9/5/2021
Joy G. VERIFIED CUSTOMER
Thank you for the care and attention we received for our car.
Beau checked us in and took care of our service needs.