It is my sixth time to have maintenance service at your place ever since I bought this new car so I am 100% loyal customer but this 30k maintainence experience really shock me off that I am thinking might not come back again since the bill is super high and I felt I was ripped because I have compared the service with my 20k service? I was charged more than $200 also I have compared the quote from the dealership that i bought from. they told me i should not pay forthat much money. Also I got there at 7am?it is not worthy for me to get up such early and get such ridiculous bills
10/7/2019
Jeff R. VERIFIED CUSTOMER
Great service
10/7/2019
Scott W. VERIFIED CUSTOMER
Michael and TJ were great at the electronics aspect of car ownership
10/7/2019
Jerry K. VERIFIED CUSTOMER
Edgar kept me in the loop on my vehicle status with any updates.
10/7/2019
Victoria O. VERIFIED CUSTOMER
Beau was the best!!!very courteous.
10/7/2019
Richard E. VERIFIED CUSTOMER
Excellent service and right on time
10/7/2019
Mauricio C. VERIFIED CUSTOMER
Francis Saldana provided outstanding service. Thank you,
10/7/2019
Denise M. VERIFIED CUSTOMER
Jim is and has always been the epitome of a professional. He's friendly and patient as well as very efficient. It's always a pleasure to see him.
10/7/2019
Setsuko U. VERIFIED CUSTOMER
He was so pleasant and efficient.
10/7/2019
Eloy R. VERIFIED CUSTOMER
Great, friendly service!
10/7/2019
Rose V. VERIFIED CUSTOMER
Thank you for your wonderful service.
10/7/2019
Andrew E. VERIFIED CUSTOMER
Kelly is very good
10/6/2019
Sherri D. VERIFIED CUSTOMER
Excellent job very satisfied with Kelly
10/6/2019
Miguelito M. VERIFIED CUSTOMER
I brought my ct to get diagnostic check for check hybrid system and was going to pay $170. then technician says it will take 4hrs to fully diagnose and will cost $600.00 plus! This is just a diagnosis just to pin point what’s causing the warning.
I thought taking my car to a dealer will have all tools the diagnose correctly and efficiently but 4 hrs is rediculous! My service adviser was great and explained what was going on but the technician should be more trained to do this job or a foreman should have step in to help diagnose. I’m really disappointed wasting my time and not getting the source of the warning ??.
I bought another 2016 CT200H but worried if I get this warning any dealer won’t
find the cause...4hrs to diagnose the source!!!!
10/6/2019
Noli S. VERIFIED CUSTOMER
Good service
10/6/2019
Jose O. VERIFIED CUSTOMER
Excellent service, everyone was courteous. A loaner vehicle was provided, awesome experience. Thank you!
10/6/2019
Robert J. VERIFIED CUSTOMER
Yes, Kelly was very accommodating yesterday AND last week during a routine maintenance visit. Will continue working with Kelly.
Thanks, rj
10/6/2019
KEVIN D. VERIFIED CUSTOMER
He kept me informed very well. As usual the detailing of the car was excellent!